Talent.com
Automotive Service Advisor Honda

Automotive Service Advisor Honda

Bud Clary ChevroletMoses Lake, WA, US
30+ days ago
Job type
  • Full-time
Job description

Automotive Service Advisor

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.

Summary

An Automotive Service Advisor sells and schedules needed service work in the service department.

Benefits

  • Comprehensive Benefits Package : Health, dental, vision, and life insurance, plus an employee assistance program.
  • Retirement Plans : 401(k).
  • PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
  • Employee discounts
  • Referral bonus program

Pay

  • This is a commission based position that pays between $60,000 - $120,000 per year
  • Essential Duties

  • Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner and obtains vehicle information.
  • Writes up customer's vehicle problems accurately and clearly on repair order.
  • Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
  • Refers to service history, inspects vehicle, and recommends additional needed service.
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Establishes "promised time." Checks with dispatcher, if necessary.
  • Obtains customer's signature on repair order; provides customer with a copy.
  • Establishes customer's method of payment. Obtains credit approval, if necessary.
  • Notifies dispatcher of incoming work.
  • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Implements and maintains a service marketing program.
  • Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
  • Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
  • Keeps service department forms, menus and pricing guides up-to-date.
  • Explains completed work and all charges to customers.
  • Implements a quality control process to eliminate comebacks.
  • Maintains high customer satisfaction standards.
  • Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work.
  • Marginal Duties

  • Being a team player
  • Ability to work in a fast-paced environment
  • Effective communicator
  • Other duties as assigned
  • Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.

    Location : Bud Clary Honda of Moses Lake

    Create a job alert for this search

    Automotive Service Advisor • Moses Lake, WA, US

    Related jobs
    • Promoted
    Automotive Service Advisor Ford

    Automotive Service Advisor Ford

    Bud Clary ChevroletMoses Lake, WA, US
    Full-time
    Join the Front Lines of Automotive Excellence at Bud Clary Ford of Moses Lake!.Are you a people person who thrives in a fast-paced environment? Ready to turn your passion for cars and customer serv...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Technician - A or B

    Automotive Technician - A or B

    PromotiveMoses Lake, WA, US
    Full-time
    Automotive Technician (A or B Level).Hourly Depending on Experience.Tired of Just Punching the Clock? Come Wrench with Us!. We're a high-performing, family-owned shop in Moses Lake looking for a...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Detailer

    Automotive Detailer

    Bud Clary ChevroletMoses Lake, WA, US
    Full-time
    At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success.We maintain a high-performance workplace with exceptional customer service, foster...Show moreLast updated: 19 days ago
    • Promoted
    Remote Sales Representative - 76K avg 1st year

    Remote Sales Representative - 76K avg 1st year

    Altig / AO Globe LifeEphrata, Washington
    Remote
    Full-time
    If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you. A Sales Representative plays a crucial role in driving business...Show moreLast updated: 13 days ago
    • Promoted
    Automotive Express Technician Chevy / Toyota

    Automotive Express Technician Chevy / Toyota

    Bud Clary AutoMoses Lake, WA, US
    Full-time
    At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success.We maintain a high-performance workplace with exceptional customer service, foster...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Detailer

    Automotive Detailer

    Bud Clary AutoMoses Lake, WA, US
    Full-time
    At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success.We maintain a high-performance workplace with exceptional customer service, foster...Show moreLast updated: 20 days ago
    • Promoted
    Fuel Ambassador - Full Time, Bonus Eligible

    Fuel Ambassador - Full Time, Bonus Eligible

    Circle KMoses Lake, WA, US
    Full-time
    Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow you...Show moreLast updated: 30+ days ago
    • Promoted
    Service Lot Attendant Ford

    Service Lot Attendant Ford

    Bud Clary ChevroletMoses Lake, WA, US
    Full-time
    Job Opportunity At Bud Clary Auto Group.At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace w...Show moreLast updated: 30+ days ago
    • Promoted
    Parts Lead

    Parts Lead

    AGRI-SERVICE, LLCMoses Lake, WA, US
    Full-time
    Report all incidents immediately.Prepare and participate in incident investigations as needed.Ensure work site inspections and vehicle inspections are completely as required.Recognize employees dem...Show moreLast updated: 30+ days ago
    Vehicle Installation Technician

    Vehicle Installation Technician

    Eastern CommunicationsMoses Lake, Washington, United States, 98837
    Full-time
    Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?. Does the prospect of joining a growi...Show moreLast updated: 30+ days ago
    Certified Automotive Service Technician

    Certified Automotive Service Technician

    Affordable Automotive ServicesMoses Lake, Washington, United States
    Full-time
    Quick Apply
    Automotive Technician Position Moses Lake, Wa.Looking for a Great Place to Put Your Tools!?.Looking for a 4-day work week!?. Sign-On Bonus for a qualified technician.A very competitive wage is offer...Show moreLast updated: 30+ days ago
    • Promoted
    Parts Specialist

    Parts Specialist

    O'Reilly AutomotiveMoses Lake, WA, US
    Full-time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Sales Consultant Bud Clary Moses Lake

    Automotive Sales Consultant Bud Clary Moses Lake

    Bud Clary ChevroletMoses Lake, WA, US
    Full-time
    At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success.We maintain a high-performance workplace with exceptional customer service, foster...Show moreLast updated: 30+ days ago
    • Promoted
    County Meter Reader

    County Meter Reader

    Meter ReaderMoses Lake, WA
    Full-time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...Show moreLast updated: 30+ days ago
    • Promoted
    Electrician

    Electrician

    Madden Industrial CraftsmenMoses Lake, WA, US
    Part-time
    We are looking for A PART TIME Journey 01 Electrician(s) to work on multi-family projects within the Moses Lake area.Must be an 01 Licensed WA Electrician. Proficiency with the National Electrical C...Show moreLast updated: 6 days ago
    • Promoted
    Electronics Technicians

    Electronics Technicians

    NavyConnell, WA, United States
    Full-time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...Show moreLast updated: 13 days ago
    • Promoted
    Automotive Service Advisor Chevy / Toyota

    Automotive Service Advisor Chevy / Toyota

    Bud Clary ChevroletMoses Lake, WA, US
    Full-time
    At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success.We maintain a high-performance workplace with exceptional customer service, foster...Show moreLast updated: 30+ days ago
    • Promoted
    Experienced Automotive Detailer Honda

    Experienced Automotive Detailer Honda

    Bud Clary ChevroletMoses Lake, WA, US
    Full-time
    Job Opportunity at Bud Clary Auto Group.At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace w...Show moreLast updated: 30+ days ago