Talent.com
Extron
Customer Support RepresentativeExtron • Raleigh, NC, USA
No longer accepting applications
Customer Support Representative

Customer Support Representative

Extron • Raleigh, NC, USA
30+ days ago
Job type
  • Full-time
Job description
  • Office: Extron USA
  • Location: Raleigh, NC
  • Department: Sales
  • # of Openings: 2
CUSTOMER SUPPORT REPRESENTATIVE

Company Overview

Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and exceptional reliability. At Extron, the passion for our products is evidenced by our company culture which encourages innovation and provides opportunities for individual career growth. Our teams develop and release over new products a year and continue to grow our vast patent portfolio

Position Overview

Serving as the initial point of contact for Extron partners and end users needing audio visual sales/technical support via phone, email, and web requests. Performs problem solving support through diagnostic techniques and/or pertinent questions to determine an appropriate solution based on the customer’s needs to include Extron product recommendations.

Qualified Candidates will have:

  • 3+ years of experience in a helpdesk support environment.
  • Professional, high energy, communication skills (written and verbal).
  • Proven track record of answering high volume calls, providing customer support or inside sales for technology products or electronics.
  • Ability to respond to customer inquiries through troubleshooting techniques in processes and technical product applications.
  • Desire to build customer relationships.
  • Technical, Organizational, and Logical aptitudes are preferred.
  • Strong attention to detail, highly organized, and computer literate.
  • Ability to work well in a fast-paced professional office environment.
Create a job alert for this search

Customer Support Representative • Raleigh, NC, USA

Similar jobs

Inside Sales/Customer Service Representative

FASTSIGNSRaleigh, NC, United States
Full-time

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportuni... Show more

 • Promoted

Customer Service Representative Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupWake Forest, North Carolina, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe... Show more

 • Promoted

Customer Service Representative (Loan Consultant I)

Lendmark Financial Services, Inc.Raleigh, NC, United States
Full-time

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.We value each customer and u... Show more

 • Promoted

Store Support

Home depotFuquay-Varina, NC, United States
Full-time

Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the... Show more

 • Promoted

AT&T Sales Representative

PR Managing PartnersMorrisville, NC, United States
Full-time

At PR Managing Partners, we are an expanding telecommunications sales and management firm.Our company is on the lookout for driven individuals to join our AT&T Sales Representative team.We focu... Show more

 • Promoted

Customer Support Coordinator (Remote)

LjhorizonsRaleigh, North Carolina, United States
Remote
Full-time
Quick Apply

LJ Horizons is seeking a Customer Support Coordinator to help manage client interactions and coordination remotely.This position is ideal for someone who values organization and clear communication... Show more

Work from Home – Product Feedback Support - $25-$45 per hour

GL Plain View, North Carolina
$25.00–$45.00 hourly
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market. Show more

 • Promoted

Work From Home Survey Taker – Get Paid Up to $25 Per Survey

Earn HausWake Forest, NC, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more

 • Promoted

Alterations Customer Service Representative

David's Bridal, LLC.Raleigh, NC, United States
Part-time

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care... Show more

 • Promoted

Consumer Care Representative

Align TechnologyMorrisville, North Carolina, US
Full-time
Quick Apply

This position is ideal for experienced customer service professionals to join the Consumer Care team as a Consumer Care Representative, delivering exceptional support to consumers, patients, and do... Show more

1.20. User Support Technician

Focused HR SolutionsRaleigh, North Carolina, United States
$75.00–$100.00 hourly
Full-time
Quick Apply

Position is 100% on-site in Raleigh, NC.Candidate MUST be local to the Raleigh area (Triangle Region of NC).Candidate must work EST Business Hours.Our direct client has an opening for a User Suppor... Show more

Customer Support Specialist

PlaymetricsMorrisville, NC, United States
Full-time

PlayMetrics is a fast growing B2B SaaS company revolutionizing the way youth sports organizations operate.Our industry-leading platform is trusted by thousands of clubs, leagues, and governing bodi... Show more

 • Promoted

In-Home Sales & Tech Support (Part Time)

AsurionRaleigh, NC, United States
Part-time

This is a local, in-home field role requiring daily travel to customer residences not remote.Part-Time Schedule: 5 evenings/week Hours: 4:05pm to 9:00pm.About the Role: We're looking for In-Home ... Show more

 • Promoted

Online Customer Support Representative (On-Site) - 8959

American Welding and GasRaleigh, North Carolina, United States
Full-time
Quick Apply

American Welding & Gas Company.Online Customer Support Representative with experience in the industrial products sector to join our corporate headquarters in Raleigh, NC.This position requires ... Show more

Customer Support Technician

TEKsystemsRaleigh, North Carolina, United States
Full-time

Job Title: E911 NOC Support Technician (Mid/night-Shift).The E911 NOC Technician serves as a critical operational and customer support liaison between statewide emergency dispatch centers (PSAPs) a... Show more

 • Promoted

Remote Inbound Customer Support Representative

CoWorx Staffing ServicesCary, NC, United States
Remote
Full-time

Job Description :Location :Cary, North CarolinaCoWorx has long partnered with a Financial Services Company, who is looking to add Remote Inbound Customer Support Representatives to their team.While... Show more

 • Promoted

Customer Service Representative | Technical Support

Charter SpectrumMorrisville, NC, United States
Full-time

This role requires the ability to work lawfully in the U.Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at... Show more

 • Promoted

Customer Care Representative

Gas MastersRaleigh, NC, United States
Full-time

About us Gas Masters is a locally owned home service company specializing in gas piping, Fireplace Service/Maintenance, and the sales and installation of Fire Features.We're looking for new team me... Show more

 • Promoted

Customer Services Support Operator

ComriseCary, NC, United States
Full-time
Quick Apply

Join us in pioneering breakthroughs in healthcare.Our inspiring and caring environment forms a global community that celebrates diversity and individuality.We encourage you to step beyond your comf... Show more

Customer Sales Engagement Representative

Kensington Partners GroupRaleigh, NC, US
Full-time
Quick Apply

This opportunity offers a flexible, remote path for individuals who want more control over their time and income.You’ll engage with people who are actively seeking guidance, helping them make... Show more