Talent.com
Team Leader
Team LeaderMaine Staffing • Dexter, ME, US
Team Leader

Team Leader

Maine Staffing • Dexter, ME, US
2 days ago
Job type
  • Full-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year. Joining us as a Team Leader, you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office. You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It would be even better if you also had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What you'll bring to the team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise...

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Check out all available benefits at www.blockbenefits.com.

    The Community You Will Join : At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    Create a job alert for this search

    Team Leader • Dexter, ME, US

    Related jobs
    Tower Technician II

    Tower Technician II

    InfraServices • Corinna, ME, US
    Full-time
    Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we’re more than a services provider — we...Show more
    Last updated: 14 days ago • Promoted
    Dunkin Team Member $16 hr - Newburgh

    Dunkin Team Member $16 hr - Newburgh

    Dunkin' Donuts • Hampden, ME, US
    Full-time
    Love connecting with People? We are looking for Team Members that can bring their infectious energy, organizational skills and great relationship management skills to turn guests into regulars.Expe...Show more
    Last updated: 30+ days ago • Promoted
    Tower Technician I

    Tower Technician I

    InfraServices • Corinna, ME, US
    Full-time
    Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we’re more than a services provider — we...Show more
    Last updated: 14 days ago • Promoted
    MHRT Case Manager Behavioral Health Home CIS

    MHRT Case Manager Behavioral Health Home CIS

    Northeast Occupational Exchange • Newport, ME, US
    Full-time
    We are looking for highly motivated Case Managers (CIS / BHH) to join the NOE team! The ideal candidate will have some direct service experience in the mental health field and must have an MHRT / C cer...Show more
    Last updated: 30+ days ago • Promoted
    Parts Manager

    Parts Manager

    Hamlin's Marina Hampden • Waterville, ME, US
    Full-time
    This role will support the team in day-to-day receiving, ordering, stocking, and selling of parts to work orders for technicians. You will help maintain a balanced, accurate, and organized inventory...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    D2MJ • Hampden, Maine, United States, 04444
    Full-time
    Team Shift Leaders are the decision makers who impact store operations and how the shift runs.Ensuring that every customer is receiving that C. Customers Are Really Everything”) level of service.Tea...Show more
    Last updated: 30+ days ago
    CHEF (FULL TIME)

    CHEF (FULL TIME)

    CulinArt Sector • Pittsfield, ME, US
    Full-time +1
    We are hiring immediately for a full time .Maine Central Institute- 295 Main Street, Pittsfield, ME 04967.Note : online applications accepted only. Monday - Friday, 10 : 30 am - 7 : 00 pm.Supervisor...Show more
    Last updated: 30+ days ago • Promoted
    Logistics Clerk

    Logistics Clerk

    Lancesoft INC • Greenville, ME, US
    Full-time
    Minimum of High School diploma or GED.One-year previous materials management experience Forklift certification desired.Job Accountabilities (Duties and Responsibilities). Inspect, verify items to ve...Show more
    Last updated: 1 day ago • Promoted
    Locum Tenens Nurse Practitioner - Family Practice - $70-90 per hour

    Locum Tenens Nurse Practitioner - Family Practice - $70-90 per hour

    CompHealth APP • West Corinth, ME, US
    Full-time +1
    CompHealth APP is seeking a Nurse Practitioner Family Practice for a locum tenens job in Corinth, Maine.Job Description & Requirements. Interested in this assignment? Or maybe you still have not fou...Show more
    Last updated: 18 hours ago • Promoted • New!
    Orthopedic Trauma Surgeon Needed for Locum Tenens Coverage at Facility in Maine

    Orthopedic Trauma Surgeon Needed for Locum Tenens Coverage at Facility in Maine

    LocumTenens.com • Garland, ME, US
    Permanent
    Job Reference Id : ORD-203533-MD-ME.Dates Needed : Weekend call coverage.Board Certification Required : Yes.A health system is seeking an orthopedic trauma surgeon for locum tenens coverage.The fac...Show more
    Last updated: 2 days ago • Promoted
    Team Leader

    Team Leader

    Dunkin' • Hampden, ME, US
    Full-time
    Team Shift Leaders are the decision makers who impact store operations and how the shift runs.Ensuring that every customer is receiving that C. Customers Are Really Everything") level of service.Tea...Show more
    Last updated: 30+ days ago • Promoted
    Manager-in-Training

    Manager-in-Training

    American Dream Restaurants LLC • Skowhegan, ME, US
    Full-time +1
    Employment Type : Part-Time to Full-Time (25-40 hours per week).Are you ready to step up, lead, and take your career to the next level? American Dream Restaurants, a proud Pizza Hut franchisee, is l...Show more
    Last updated: 30+ days ago • Promoted
    Tower Technician III

    Tower Technician III

    InfraServices • Corinna, ME, US
    Full-time
    Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions. At InfraServices, we’re more than a services provider — we...Show more
    Last updated: 14 days ago • Promoted
    Rehab Director

    Rehab Director

    Preferred Therapy Solutions • Dexter, Maine, US
    Part-time
    Overview : A REHAB DIRECTOR position is now available in our sub-acute / skilled nursing Rehab Department.This position is open to a PT / OT / SLP / PTA or COTA. You may have already heard that Preferred ...Show more
    Last updated: 18 hours ago • Promoted • New!
    Dunkin' Team Member - Corinth

    Dunkin' Team Member - Corinth

    Dunkin' Donuts • 04427, ME, US
    Full-time
    Love connecting with People? We are looking for Team Members that can bring their infectious energy, organizational skills and great relationship management skills to turn guests into regulars.The ...Show more
    Last updated: 30+ days ago • Promoted
    Area Director

    Area Director

    Johnstone Supply, The Balsan Group • Hampden, ME, US
    Full-time
    We are seeking an experienced Area Director to oversee multiple wholesale HVAC branch locations within a designated region. This strategic leadership role is responsible for operational excelle...Show more
    Last updated: 30+ days ago • Promoted
    Loss Control Field Inspector

    Loss Control Field Inspector

    ARMStrong Insurance Services • Greenville, ME, US
    Part-time
    ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions.With a track record of excellence and reliability, we have proudly serve...Show more
    Last updated: 30+ days ago • Promoted
    Loan Servicing Specialist

    Loan Servicing Specialist

    Maine Savings Federal Credit Union • Hampden, ME, US
    Full-time
    Join our team as a Loan Servicing Specialist!.Maine Savings is searching for a full time, 40 hour per week, Loan Servicing Specialist for our Hampden location. This employee will work under the supe...Show more
    Last updated: 12 days ago • Promoted