E- Commerce Director, Business Technology Solutions, Hybrid

Job Title : Bts E-Commerce Leader

Company Description : AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio.

Job Description : The Bts E-Commerce Leader is responsible for the strategic vision, leadership, and end-to-end management of AbbVie's global e-Commerce technology platforms.

Responsibilities :

• Define and lead the global e-commerce technology strategy in partnership with commercial, digital, and executive leadership.
• Oversee the development, operations, and continuous evolution of integrated e-commerce platforms across multiple business units (B2B and B2C), ensuring robustness during high-value and high-volume periods.
• Champion customer-centric digital solutions and optimize user experiences for both healthcare professionals and consumers.
• Drive seamless integration with enterprise systems (ERP, web / digital, order processing, CRM, supply chain, analytics, security, etc.) to optimize end-to-end workflows.
• Ensure rigorous compliance with data privacy, security, PCI and global regulatory standards.
• Build, manage, and inspire high-performing internal teams and external / vendor partners, including managers and cross-functional leads.
• Monitor performance metrics, transaction reliability, uptime, and respond rapidly to platform or incident challenges, including surge events.
• Implement executive-level reporting routines, delivering actionable insights on performance and risk.
• Drive continual process and technology improvement, leveraging leading trends (personalization, mobile-first, payment innovation, AI, automation).
• Make strategic decisions influencing the future of e-commerce technology at AbbVie, supporting long-range business impact.
• Build strong relationships and collaborate extensively with senior leadership, influencing policies and organizational direction.
• Demonstrate AbbVie's enterprise mindset, leadership attributes, and support a culture of talent development and succession.

Qualifications :

$3B), and e-commerce operations during both steady state and peak demand.

Additional Information :

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical / dental / vision insurance and 401(k) to eligible employees.

This job is eligible to participate in our short-term incentive programs and this job is eligible to participate in our long-term incentive programs.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer / Veterans / Disabled.