Fulfillment Center Supervisor

About Cozey

At Cozey, we're all about empowering possibilities in your home and making furniture shopping as easy and enjoyable as possible. Our thoughtfully designed, stylish furnishings adapt to evolving lifestyles, combining innovation with a commitment to great value and customer service. As a fast-growing, online-first brand, our success is driven by a team that shares our passion for redefining the furniture experience.

We are looking for a FC Supervisor for the PM shift to join the rapidly growing Cozey team. In this role, the selected candidate will work with the AM crew for the first three months before transitioning to the PM crew. This ensures they gain a deep understanding of our products and software, which is essential to being an effective supervisor. During this training period, they will work closely with the manager and the AM team.

Once on the PM shift, the FC Supervisor will be responsible for overseeing and executing all daily core operations at our New Jersey Fulfillment Center, including receiving, picking, and shipping. They will also manage day-to-day personnel tasks such as task delegation, performance monitoring, and attendance management.

The ideal candidate has excellent communication skills, is resourceful, and action-oriented. This is a great opportunity to play an active role in the early stages of a Canadian start-up expanding into the United States.

Our culture is deeply rooted in growth with a strong focus on customer experience, supported by a team of smart, dynamic, and enthusiastic individuals. We use data to continuously learn, improve, and adapt. We foster an environment where everyone is encouraged to share ideas, push boundaries, take risks, and see their visions come to life. Above all, we are committed to providing you with every tool you need to be wildly successful! We want you to succeed and develop as a professional and as a person, and grow your skill set. There is lots to develop and lots to learn!

What You'll Be Doing :

• Ensure that daily core activities (receiving, picking, staging, and shipping) are completed on time and in full.
• Supervise, train, and manage all warehouse clerks in the execution of core activities.
• Assist the FC Manager with various initiatives and ensure that the fulfillment center meets the KPIs established by HQ management.
• Ensure that safety measures and warehouse rules are clearly communicated and followed by all employees.
• Take ownership of core activities and propose action plans when performance targets are not met.
• Develop SOPs for different inbound and outbound tasks.
• Any other related tasks.

What We're Looking For :

What We Offer :

If this looks like something you could see yourself doing, we'd love to speak with you! Until then, stay Cozey.

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