Global Lead, Supplier Performance Management & Reporting

Global Lead, Supplier Performance Management And Reporting

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves :

The Global Lead, Supplier Performance Management and Reporting drives excellence across JLL's supplier ecosystem supporting Amazon's Global Real Estate & Facilities account. This strategic leadership role shapes supplier performance standards across AMER, EMEA, and APAC regions, ensuring alignment with business objectives and industry best practices. You'll develop comprehensive performance management processes, lead cross-functional stakeholder engagement, and implement continuous improvement initiatives that optimize supply chain efficiency and operational excellence for one of JLL's most critical global partnerships. You will also manage sourcing reporting requirements to Amazon GREF account.

What Your Day-to-Day Will Look Like :

Develop and implement comprehensive supplier performance management processes aligned with organizational goals

Collaborate with procurement, operations, and quality management teams to ensure consistent process adherence globally

Facilitate regular stakeholder communication to maintain shared understanding of performance expectations and outcomes

Proactively identify and address potential supplier performance issues while developing risk mitigation strategies

Review and evaluate process effectiveness, implementing enhancements to drive operational excellence

Manage sourcing data reporting requirements including global cost savings, global contracts, oversee managed-agent contracting processes, data validation and remediation

Develop and deliver training programs to educate stakeholders on performance management tools and metrics

Stay current on industry trends and emerging practices to incorporate relevant process improvements

Required Qualifications :

Bachelor's degree in business, supply chain management, or related field

5+ years of proven experience in supplier performance management and process management within procurement or supply chain functions

Strong understanding of supplier management principles, performance metrics, and industry best practices

Excellent analytical skills with ability to interpret data and identify performance trends and improvement opportunities

Proficiency in supplier management software and tools

Excellent communication and interpersonal skills for stakeholder engagement and collaboration

Strong project management skills with ability to drive initiatives and implement process changes effectively

Preferred Qualifications :

Master's degree in business, supply chain management, or related discipline

Experience managing supplier performance across multiple global regions (AMER, EMEA, APAC)

Background in facilities management or real estate services supplier management

Certification in supply chain management or procurement (CPSM, CSCP, or similar)

Experience with Amazon or other large-scale corporate client environments

Advanced knowledge of performance measurement frameworks and continuous improvement methodologies

Experience developing and implementing global training and education programs

At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location : On-site Seattle, WA

Job Tags : GREF

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.