Technology Onboarding Coordinator

Description

As a Technology Onboarding Coordinator you will manage the onboarding and offboarding process for our remote medical providers. This role is responsible for the ship ping and receiving of computer equipment (workstations) coordinating and scheduling provider trainings / orientation and partnering with both our medical providers and our clients IT team to ensure that our providers can start their contracted shifts on time.

This position is based on-site in Windham New Hampshire.

In this role you will :

• Coordinate and schedul e onboarding (trainings / orientation) with internal Medicus teams and medical providers ensuring that all trainings are completed based on client requirements and timelines.
• Manage the shipment setup and retrieval process of workstation equipment for new and departing providers.
• Provide basic IT set up support for providers.
• Maintain documentation and tracking via Smartsheet s or Excel CRM (Salesforce) and em ail.
• Communicate frequently providing consistent updates to our providers clients and internal team.
• Provide world class customer service via phone and email correspondence
• Work collaboratively across internal Medicus teams (Recruiting Implementation) and external teams (clients IT team).
• Escalate issues to clients IT team or internal technical teams as needed.

Heres what we look for :

Why You Should Work with Us :

Your character is more important than any level of skill experience or education. We expect all of our people to exhibit these common attributes : high level of integrity desire for excellence strong work ethic results-oriented team player .

Medicus is proud to share our commitment to diversity and are excited to continue advancing and promoting DEI in the workplace.

Required Experience :

IC

Key Skills

Network security,Active Directory,Customer Service,Information Technology,desk support,Access Points,Email,Windows,Phone Calls,Troubleshoot,User Accounts,laptops,Setup,hardware,Technical Support

Employment Type : Full Time

Experience : years

Vacancy : 1