Information Technology

In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!

Purpose : The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.

Scope : The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.

Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.

Responsibilities :

Infrastructure Management : Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.

Software Administration : Install, configure, and manage software applications and systems to support business operations and user needs.

Cybersecurity : Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.

Data Management : Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.

IT Support : Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.

Strategic Planning : Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.