Talent.com
Customer Support Manager

Customer Support Manager

VirtualVocationsGrand Prairie, Texas, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Support Manager to lead technical support functions and optimize client support needs.

Key Responsibilities

Lead, hire, and develop a team of support analysts focused on customer experience

Develop strategies to enhance support processes and optimize the use of technology

Collaborate with cross-functional teams to align on customer requests and company goals

Required Qualifications

6+ years of experience leading customer service teams in the healthcare industry

4+ years of experience in creating and optimizing support triaging processes

Experience in creating Key Performance Indicators (KPIs) for team performance

Startup experience in healthcare or health tech organizations

Experience leading support functions through acquisitions or rapid changes

Create a job alert for this search

Customer Support Manager • Grand Prairie, Texas, United States

Related jobs
  • Promoted
Junior Customer Success Manager

Junior Customer Success Manager

VirtualVocationsCarrollton, Texas, United States
Full-time
A company is looking for a Junior Customer Success Manager (API).Key Responsibilities Build and maintain strong relationships with key stakeholders as a trusted advisor Understand customer goals...Show moreLast updated: 25 days ago
  • Promoted
Enterprise Customer Success Manager, EST or CST

Enterprise Customer Success Manager, EST or CST

SemperisDallas, TX, US
Full-time
Semperis Enterprise Customer Success Manager.Semperis focuses on creating an employee experience that is aligned with our visionbeing a Force for Goodstarting with being a good workplace.Semperis i...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

ABBDallas, TX, US
Full-time
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen...Show moreLast updated: 15 days ago
  • Promoted
SMB Customer Success Manager

SMB Customer Success Manager

Canary TechnologiesDallas, TX, US
Full-time
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hote...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsArlington, Texas, United States
Full-time
A company is looking for a Customer Success Manager.Key Responsibilities Manage user support through various communication channels and drive renewals and upsell opportunities Engage users proac...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Thomson ReutersFrisco, TX, US
Full-time
Are you passionate about building meaningful relationships and empowering customers to achieve their goals, while driving success for both them and the company?. Customer Success is not just a funct...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Support Manager

Customer Support Manager

SafranGrand Prairie, TX, US
Full-time
Develop strong relationships with SafranHE USA customers in which the following can be accomplished : .Promote and sell Safran HE products and services. Provide accurate and timely reporting on Safran...Show moreLast updated: 1 hour ago
  • Promoted
Customer Success Specialist

Customer Success Specialist

VirtualVocationsArlington, Texas, United States
Full-time
A company is looking for a Customer Success Specialist I to manage technical support and customer satisfaction.Key Responsibilities Manage and resolve technical issues from the external Tier 1 su...Show moreLast updated: 30+ days ago
  • Promoted
Manager I, Technical Support

Manager I, Technical Support

OpenGovPlano, TX, United States
Full-time
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

DataikuDallas, TX, US
Full-time
Dataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents.Providing no-, low-, an...Show moreLast updated: 21 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Take CommandDallas, TX, US
Full-time
We've spent a lot of time learning about our customers - who they are and what is important to them.Now, as Take Command serves larger employers with more sophisticated needs and dynamic workforces...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsArlington, Texas, United States
Full-time
A company is looking for a Support Manager to lead technical support functions and optimize client support needs.Key Responsibilities Lead, hire, and develop a team of support analysts focused on...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocationsCarrollton, Texas, United States
Full-time
A company is looking for a Senior Manager of Customer Support to oversee and enhance customer service operations.Key Responsibilities Develop and implement customer support strategies and process...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

VirtualVocationsGrand Prairie, Texas, United States
Full-time
A company is looking for a Customer Support Specialist to provide exceptional support to B2B customers.Key Responsibilities Deliver an exceptional customer experience through various communicatio...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

GeoforcePlano, TX, US
Full-time
Customer Success Managers serve as the central piece in our customer relationships at Geoforce.They are passionate about the customer experience and care deeply about their success, satisfaction an...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Technical Customer Support, Focused Services- Cortex

Manager, Technical Customer Support, Focused Services- Cortex

Palo Alto NetworksPlano, TX, US
Full-time
Manager, Technical Customer Support, Focused Services- Cortex.Department : Global Customer Support.Job Country : United States of America. At Palo Alto Networks everything starts and ends with our mis...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Abb Holdings IncDallas, TX, United States
Full-time
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen...Show moreLast updated: 3 days ago
  • Promoted
Associate Customer Success Manager

Associate Customer Success Manager

ServiceNowAddison, TX, US
Full-time
Associate Customer Success Manager.It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today Ser...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Manager

Customer Service Manager

Hobby LobbyAllen, TX, US
Full-time
Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills.If you meet these requirements and are interested in being a vital part of our management team, ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

XylemCarrollton, TX, US
Full-time
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23...Show moreLast updated: 8 days ago