General Manager

Overview

Join to apply for the General Manager role at JustFoodForDogs .

This range is provided by JustFoodForDogs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00 / yr - $85,000.00 / yr

Job details

Job Title : General Manager

Reports to : Regional Director

Company : JustFoodForDogs, LLC

Location : Nationwide

Job Type : Full-time, Exempt

Job Summary

Are you passionate about pets? Do you want to help dogs and cats thrive with the best nutrition possible? JustFoodForDogs is seeking a dedicated General Manager to lead our store team in delivering exceptional customer service and driving success. This role involves overseeing all aspects of store performance, including setting high standards for customer care, managing and developing team members, and achieving financial targets. You will oversee both sales and kitchen functions, making key decisions to support operational excellence. We’re looking for a dynamic leader with strong multitasking, time management, and leadership skills who can inspire and guide a team to success.

Key Responsibilities

• Team Leadership : Directly manage the Nutrition Sales Consultant and Kitchen leaders, including coaching and training to help achieve their performance goals
• Work with HR, Recruiter, and Training Specialist to recruit, hire, and train new team members
• Work with Team Leads to approve staff schedules; manage staff schedules to the needs of the business
• Ensure kitchen and front end are in high-quality standards
• Serve as a role model for company values and protocols, setting the tone for culture within the store
• Sales / Customer Service : Ensure Nutrition Consultants are engaging with customers, understanding their dietary needs and providing solutions
• Manage Team Leads and ensuring they maintain effective merchandising and product display
• Respond to complaints, taking appropriate actions to turn dissatisfied customers into returning customers

Marketing

Operations

Other

Competencies and Qualifications

Live Our Mission

JustFoodForDogs acts with integrity and builds trust, treating everyone with dignity and respect. We strive to exceed expectations and support our communities and the planet.

Equal Opportunity Employer

JUSTFOODFORDOGS is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, or any other legally protected basis.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food Production

#J-18808-Ljbffr