Integrations Technical Specialist

Client is looking for a detail-oriented and technically savvy Integrations Technical Specialist to support our Restaurant Integrations team. In this role, you will be responsible for certifying and maintaining merchant API integrations, working directly with external partners to ensure seamless and scalable integration experiences. You will play a key role in evaluating technical requirements, triaging integration issues, and collaborating across teams to drive operational excellence.

Key Responsibilities :

• Conduct live and offline reviews of merchant integrations built against Client APIs.
• Evaluate partner-built integrations for compliance with technical requirements and provide structured feedback.
• Certify integrations that meet Client standards and configure runtime variables and internal settings for launch readiness.
• Support and improve the certification process to enhance scalability, including documentation and process updates.
• Train new Integrations Technical Specialists on tools, systems, and best practices.
• Triage and resolve integration issues raised by partners or escalated through internal Support teams via live calls or ticketing systems.
• Assist in various projects involving data aggregation, entry, reporting, and technical documentation.
• Collaborate closely with technical (e.g., engineers, PMs) and non-technical stakeholders (e.g., business leads, account managers).

Required Qualifications :

Preferred (Nice-to-Have) Qualifications :

Soft Skills :

Email ID

Cell phone

First Name

Last Name

#J-18808-Ljbffr