Delivery Specialist

Delivery Specialist at Foxtrot Hey there, were Foxtrot. Foxtrot is the digitally native evolution of the corner store a one-stop shop for those seeking thoughtful curation thats a reflection of themselves and their city offering a curated collection of daily essentials in-store and delivered in under an hour via our app and website.

Venture-backed by investors including Almanac Insights, David Chang, founder of Momofuku, Nicolas Jammet, Sweetgreen Inc.

s co-founder and co-chief executive officer, to name a few, Foxtrot is building a truly omnichannel brand that seamlessly marries e-commerce delivery, proprietary inventory technology, and the feel-good community of neighborhood stores.

Our spaces offer all the most-loved aspects of neighborhood cafes beautifully designed interiors that wrap you in the welcoming aroma of freshly brewed coffee, comfortable lounge areas to work and relax, and chef-prepared meals to snack on throughout the day while bringing together mindful people, brands and goods to create a community of discovery and joy.

Our e-commerce experience highlighted by our swift app and online store is powered by our proprietary inventory and operational technology to deliver a new kind of convenience that brings the store to your door in under an hour.

Since launching our native app in 2013, we now operate a robust e-commerce business and have opened 16 retail stores in Chicago, DC and Dallas, and are rapidly scaling to take this first-of-its-kind omnichannel brand nationwide.

Were growing our Delivery Team, in support of our Courier crew. Our ideal candidate will be dependable, responsible, detail-oriented, and incredibly familiar with delivery logistics.

As Delivery Team Recruiter, you will directly impact our delivery operations through proper hiring, recruiting and onboarding of future contractors for the Chicago, Dallas, and DC delivery teams.

The responsibilities and duties of this position described here are representative; this is not a comprehensive list and other duties may be assigned. Responsibilities

• Reviewing candidates for the delivery team positions
• Interviewing candidates for the delivery team positions
• On-site and Virtual onboarding of new contractors
• Assist in Building Courier team (5 hours / week)
• Screening applicants & interview
• Complete new Courier onboarding & training
• On Call for Coverage (5-10 hours / week)
• On Call for multiple days preferably blocks of days (TBD)
• On Call for assisting with call-offs
• Adjusting shifts and finding alternative coverage
• Collaboration & Communication with Delivery Team Manager (2-3 hours / week)
• Review team feedbackBrainstorm ways to better prepare scheduling
• Prepare for events and holidays
• Discuss changes at Foxtrot & how to best implement those changes with Couriers team

Qualifications & Competencies

• Delivery Expert : knowledge of delivery business, locations across the city, and understanding of Foxtrot delivery zones and Foxtrot Courier team.
• Tech Savviness : ability to use various platforms & software systems to complete assigned tasks.
• Action-Oriented : ready to jump in to improve delivery service at Foxtrot.
• Effective Communicator : skilled in clearly & respectfully communicating at many levels within an organization.
3 days ago