Talent.com
No longer accepting applications
Senior Director, Customer Development

Senior Director, Customer Development

HintCharlotte, NC, US
1 day ago
Job type
  • Full-time
Job description

Hint Senior Director, Customer Development

Back when we started Hint in 2005, our motto was Drink Water, Not Sugar. Our mission to this day is to help people fall in love with water delicious, fruit-infused water so they can live healthier lives.

Twenty years on, we've attracted our share of imitators, but no one has been able to match that touch of true fruit flavor in every bottle of Hint. The craftsmanship we put into creating flavors that fully reflect their fruit origin is unparalleled. With no sweeteners, no preservatives, and zero calories, it's no wonder our fans have turned Hint into an obsession.

Today, Hint is sold in over 30,000 stores all over the United States. We feature dozens of amazing flavors including perennial favorites Blackberry, Watermelon, and Cherry as well as limited edition smash-ups, and exclusive bundles, all available at drinkhint.com, Amazon, e-Retail account, and major retailers.

The Senior Director, Customer Development, is responsible for leading national support for Retail and Foodservice selling strategies, communication, and execution. Reporting to the SVP of Sales, this person will be the key architect of how the brand shows up in the marketplace, ensuring alignment between customer strategies, channel priorities, and company growth objectives.

Position Overview

  • Lead Retail and Foodservice Sales strategy & initiatives via omnichannel support : social, e-retail, in-store display, demo support, media, etc.
  • Manage the Sales Marketing department, providing guidance and mentorship to the team : Director, Customer Development, Shopper Marketing Manager, Category Manager, and Sales Marketing Manager.
  • Collaborate cross-functionally with various departments, including Creative, Finance, Operations, and Sales.

Key Responsibilities

Sales Strategy and Execution

  • Lead sales strategy and initiatives across various channels, including retail and foodservice.
  • Develop omni-channel support strategies, such as social media, e-retail, in-store display, and media.
  • Collaborate with sales leaders on key account strategy and execution. Attend customer buyer reviews.
  • Plan and conduct quarterly sales meetings and partner with Sales Directors on the Annual Planning Process.
  • Manage Retail and FS P&L for selling expenses and allocate funds for shopper marketing projects.
  • Monitor sales performance, engage with sales teams, and support quarterly bonuses.
  • Partner with operations and co-packing partners to own ready-to-display merchandising solutions e.g. quarter pallets, half pallets, shippers, etc.
  • Own dealer loader strategy and execution [Sales Marketing Manager]
  • Track customer scorecards, sales apps (Salesforce, Sengen, etc.), and promotional program performance and ensure field teams are equipped with data-backed selling strategies
  • Oversee market research to monitor trends and competitor activities [Category Manager]
  • Marketing and Communication

  • Lead shopper marketing partnerships and collaborations. [eg : Cause Marketing Partner, Agency, etc.]
  • Oversee communication for promotions, product launches / sunsets, and in-store thematic and merchandising events. [Shopper Marketing Manager]
  • Track customer promotional and display program performance, execution, and effectiveness, and work with RGM team to measure ROI [Shopper Marketing Manager]
  • Develop impactful & data-driven selling presentations and assets for retail and foodservice meetings. [Category Manager]
  • Collaborate on online sales strategies and monitor eRetail initiatives, including search, display, and other performance marketing tactics online. [eRetail and Ecomm team]
  • Oversee Sales communication and content for online presence and company publications.
  • Oversee quarterly sales marketing calls to review communication and tool updates, share sales best practices, and align on team objectives [Sales Marketing Manager]
  • Manage tradeshows and events related to sales marketing [Sales Marketing Manager]
  • Leadership Competencies

  • Strategic Agility : Ability to anticipate market shifts and adjust trade / customer strategies accordingly.
  • Influence & Collaboration : Skilled at aligning diverse stakeholders and driving outcomes across cross-functional teams.
  • Results Orientation : Relentless focus on delivering revenue growth and profitability.
  • Customer-Centric Mindset : Committed to creating value for customers while advancing company goals.
  • Team Leadership : Proven ability to attract, retain, and grow top commercial talent.
  • Create a job alert for this search

    Director Development • Charlotte, NC, US

    Related jobs
    • Promoted
    Director, Product Strategy & Development

    Director, Product Strategy & Development

    Truliant Federal Credit UnionCharlotte, NC, United States
    Full-time
    Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationship...Show moreLast updated: 23 days ago
    • Promoted
    Senior Director, Business Development

    Senior Director, Business Development

    Charlotte StaffingCharlotte, NC, US
    Full-time
    Senior Director Of Business Development.Are you a visionary sales leader ready to shape the future of workplace hospitality? Sodexo WRX is redefining how organizations connect, nourish, and inspire...Show moreLast updated: 1 day ago
    • Promoted
    Senior Director, Commercial Product Development

    Senior Director, Commercial Product Development

    AmerisourceBergen Corporation (Cencora)Fort Mill, SC, United States
    Full-time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Business Development Director (f / m / d)

    Senior Business Development Director (f / m / d)

    ClarinessCharlotte, NC, US
    Full-time
    Clariness is looking for a Senior Business Development Director (f / m / d) based in Germany, UK or US.Clariness helps patients access clinical trials faster through our ClinLife® platform, active ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Director Advisory Services

    Senior Director Advisory Services

    Premier, IncCharlotte, NC, United States
    Full-time
    Senior Director Advisory Services.The Senior Director is responsible for managing a book of business across multiple customers of 5 million or more in sales and revenue. This position will be primar...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Business Development-Foodservice Distribution

    Director of Business Development-Foodservice Distribution

    North Carolina StaffingCharlotte, NC, US
    Full-time
    Director Of Business Development.Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the...Show moreLast updated: 1 day ago
    • Promoted
    Director of Business Development - Remote

    Director of Business Development - Remote

    EAVXCharlotte, NC, US
    Remote
    Full-time
    Director, Business Development.Morgan Olson is a leading provider of innovative commercial vehicle solutions.As we continue to grow and expand, we are seeking an experienced and strategic Director ...Show moreLast updated: 2 days ago
    • Promoted
    Customer Value Director

    Customer Value Director

    AdobeCharlotte, NC, US
    Full-time
    Changing the world through digital experiences is what Adobe's all about.We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experie...Show moreLast updated: 2 days ago
    • Promoted
    Senior Director, Advisory Services - Analytics

    Senior Director, Advisory Services - Analytics

    Premier, IncCharlotte, NC, United States
    Full-time
    Senior Director, Advisory Services - Analytics.The Senior Director is responsible for managing a book of business across multiple customers of 5 million or more in sales and revenue.This position w...Show moreLast updated: 22 days ago
    • Promoted
    Director of Sales Development

    Director of Sales Development

    The WFS GroupCharlotte, NC, US
    Full-time
    WFS Group is a high-performance sales agency that delivers “done-for-you” sales solutions for growth-stage companies.Our clients outsource their sales function to us—from individu...Show moreLast updated: 15 days ago
    • Promoted
    • New!
    Director of Business Development-Foodservice Distribution

    Director of Business Development-Foodservice Distribution

    Charlotte StaffingCharlotte, NC, US
    Full-time
    Director Of Business Development.Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the...Show moreLast updated: 13 hours ago
    • Promoted
    Director of Business Development

    Director of Business Development

    Try TuringCharlotte, NC, US
    Full-time
    TryTuring LLC is seeking driven, ambitious professionals to join us as.Directors of Business Development.For those who prove themselves, leadership opportunities and a fast track to.We also promote...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Development Director

    Development Director

    Charlotte StaffingCharlotte, NC, US
    Full-time
    Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do.To overcome today's biggest health challenges and accelerate this progress, we nee...Show moreLast updated: 13 hours ago
    • Promoted
    Director, Customer Experience

    Director, Customer Experience

    BrightspeedCharlotte, NC, US
    Full-time
    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwes...Show moreLast updated: 1 day ago
    • Promoted
    Director Combination Product Development

    Director Combination Product Development

    RegeneronCharlotte, NC, US
    Full-time
    Director of Combination Product Development.We are currently looking to fill a Director of Combination Product Development role. In this position you will provide technical expertise to support and ...Show moreLast updated: 1 day ago
    • Promoted
    Director,Client Development

    Director,Client Development

    Charlotte StaffingCharlotte, NC, US
    Full-time
    The Client Development Director serves as the primary point of contact to Acosta clients.Coordinate strategic development, creative development, media plans and tactical execution for clients brand...Show moreLast updated: 1 day ago
    • Promoted
    Senior Director of Customer Support

    Senior Director of Customer Support

    VirtualVocationsCharlotte, North Carolina, United States
    Full-time
    A company is looking for a Senior Director of Customer Support to lead and optimize their global support organization.Key Responsibilities Develop and execute a comprehensive support strategy ali...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Product Development

    Director, Product Development

    DSJ GlobalCharlotte, NC, US
    Full-time
    An international company in the sports and entertainment sector is looking for a Director of Product Development to oversee product strategy, pricing, and inventory management.The position offers a...Show moreLast updated: 1 day ago