Operations Manager - Residential Doors Division

Operations Manager - Residential Doors Division

DH Pace Company is a distribution, construction, and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

Overhead Door Company of Charlotte, a DH Pace Company, Inc. is aspiring to hire an Operations Manager to drive excellence for our Residential Department.

In this role, you'll oversee multiple departments, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you! Bring your experience in management and your technical expertise to our growing team and help us continue to be the trusted name in door solutions.

Job Responsibilities :

• Manage day-to-day operations of multiple departments : service department, installation department, and sales.
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
• Review workload and manpower to meet customer commitments in a cost-effective manner.
• Ensure that projects are completed timely, below budget, and to the satisfaction of the customer.
• Review monthly financial / operational reports and work with front-line managers to develop action plans to improve.
• Improve individual performance of the field force you manage through daily, monthly, and yearly performance reviews.
• Will assist with hiring, training, and developing new employees.
• Other duties as assigned.

Skills and Qualifications :

Our benefit offerings include :

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities