Talent.com
Title Operations Support (Onsite, KC)

Title Operations Support (Onsite, KC)

OPENLANEKansas City, MO, US
6 days ago
Job type
  • Full-time
Job description

Title Operations Support

At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advancedand uncomplicateddigital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values : Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer :

  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid vacation, personal, and sick time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

This position is required to be on-site at our Kansas City, MO office.

We're Looking For :

We are seeking Title Operations Support with experience in title processing and customer success. You will be part of a dedicated title team responsible for handling title-related tasks and ensuring customer satisfaction. You will be involved in managing incoming title issues, processing titles accurately, and resolving customer inquiries. In this role, you will have the opportunity to use your expertise in title processing and customer service to deliver exceptional results. The ideal candidate will have a minimum of 1 year in a customer service role.

You Are :

  • Attentive. You pay careful and persistent attention to details and tasks at hand.
  • Organized. You consistently demonstrate a high level of dependability in handling responsibilities.
  • An excellent communicator. You possess strong written and verbal communication skills to effectively interact with customers and colleagues.
  • You Will :

  • Resolve title issues promptly and ensure necessary escalation for assistance.
  • Deliver exceptional customer service through phone and email interactions, including handling vehicle arbitrations and managing operational projects.
  • Assist in implementing processes and procedures to improve team accuracy and efficiency.
  • Coordinate price adjustments for vehicles as requested by buyers.
  • Receive and review arbitration titles, processing them as needed.
  • Manage the title process, including reassignments, title applications, and customer follow-up for BacklotCars inherited inventory.
  • Safely hold backdown titles and initiate remittance to the seller upon accounting approval.
  • Must-Haves :

  • Minimum of 1 year of customer service experience.
  • Demonstrated self-motivation, initiative, and the ability to work independently with minimal supervision.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational abilities.
  • Effective problem-solving skills with a focus on achieving positive outcomes.
  • Positive attitude with a customer-first mindset.
  • Proficiency in troubleshooting and resolving end-user issues or appropriately escalating them.
  • Nice to-haves :

  • Experience in vehicle title processing or automotive-related customer service roles.
  • Data-driven approach with a curiosity for finding ways to enhance the department.
  • Sound like a match? Apply Now - We can't wait to hear from you!

    Create a job alert for this search

    Operation Support • Kansas City, MO, US

    Related jobs
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionGarden City, MO, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Support Professional

    Direct Support Professional

    BAYADA Home Health CareHolt, MO, US
    Full-time +1
    Be the Direct Support Professional you always wanted to be at BAYADA Home Health Care!.BAYADA Home Health Care is currently seeking. Direct Support Professionals (DSP).BAYADA caregivers - Direct Sup...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Specialist

    Operations Specialist

    VirtualVocationsKansas City, Missouri, United States
    Full-time
    A company is looking for an Operations Specialist focusing on Non-ACAT Transfers.Key Responsibilities : Assist members with the non-ACAT transfer process, providing clear guidance and support Com...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Analyst

    Customer Support Analyst

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for a Customer Support Analyst for a 6-month remote contract starting November 3rd, 2025.Key Responsibilities Respond to customer inquiries and technical issues through vario...Show moreLast updated: 30+ days ago
    • Promoted
    IT Support Associate II

    IT Support Associate II

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for an IT Support Associate II for IT Services Large Email Monitoring.Key Responsibilities Lead initiatives to enhance new hire and email moderation processes Oversee the de...Show moreLast updated: 1 day ago
    • Promoted
    Marketplace Operations Coordinator

    Marketplace Operations Coordinator

    VirtualVocationsKansas City, Missouri, United States
    Full-time
    A company is looking for a Marketplace Operations Coordinator.Key Responsibilities Support the Marketplace Team with vendor communication and management Manage all operations tasks to ensure tim...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Azure DevOps Enablement Lead

    Azure DevOps Enablement Lead

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for an Azure DevOps (ADO) Enablement Lead.Key Responsibilities Assess current ADO / ATP usage across DTS and identify gaps Design and implement standardized workflows, dashboa...Show moreLast updated: 10 hours ago
    • Promoted
    DevOps Engineer

    DevOps Engineer

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for a DevOps Engineer to bridge development and operations teams in automating and streamlining the software development lifecycle. Key Responsibilities Design, build, and mai...Show moreLast updated: 30+ days ago
    • Promoted
    Solution Owner for IT Applications

    Solution Owner for IT Applications

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...Show moreLast updated: 13 days ago
    • Promoted
    Integrations Specialist I

    Integrations Specialist I

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for an Integrations Specialist I who will develop and support integration offerings.Key Responsibilities Design and develop workflows using core products and external softwar...Show moreLast updated: 3 days ago
    • Promoted
    Revenue Operations Analyst

    Revenue Operations Analyst

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for a Revenue Operations Analyst to provide operations support to Marketing, Sales, and Customer Success teams. Key Responsibilities Develop knowledge of product offerings and...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Support Coordinator

    Operations Support Coordinator

    Westlake Ace HardwareLenexa, KS, US
    Full-time
    Operations Support Coordinator.Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest har...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Analyst

    Technical Support Analyst

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for a Technical Support Analyst to provide technical solutions for logistics clients.Key Responsibilities Perform in-depth troubleshooting and root cause analysis of hardware...Show moreLast updated: 30+ days ago
    • Promoted
    Healthcare Help Desk Supervisor

    Healthcare Help Desk Supervisor

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for a Help Desk Supervisor - Remote US.Key Responsibilities Supervise daily operations of the Help Desk team to meet service levels and quality standards Provide coaching an...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Assistant

    Operations Assistant

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for an Operations Assistant to support daily workflow coordination and document processing.Key Responsibilities Scan and attach work orders completed by in-house crews into S...Show moreLast updated: 30+ days ago
    • Promoted
    Lead DevOps Engineer

    Lead DevOps Engineer

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for a Lead DevOps Engineer to define and drive the infrastructure and deployment strategy across its enterprise platform. Key Responsibilities Define and execute the DevOps st...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2,310 per week in Liberty, MO

    Travel CT Tech - $2,310 per week in Liberty, MO

    AlliedTravelCareersLiberty, MO, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified CT Tech in Liberty, Missouri, 64068!.Travel Radiology : CT Tech Liberty, MO. Shift Details : 12H Nights (12 : 00 AM-12 : 00 PM...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    Production Operations Support Engineer

    Production Operations Support Engineer

    VirtualVocationsKansas City, Missouri, United States
    Full-time
    A company is looking for a Production Operations Support Engineer (Remote).Key Responsibilities Provide L2 / L3 production support for the Direct Sales program, ensuring high availability and perfo...Show moreLast updated: 12 hours ago