System Support Engineer

A company is looking for a System Support Engineer to assist in customer onboarding and troubleshooting in a remote setting.

Key Responsibilities

Facilitate new customer onboarding and troubleshoot existing customer configurations

Develop processes, custom tooling, and scripts for product deployment

Collaborate with Engineering to diagnose and prioritize system issues

Required Qualifications

Experience with PowerShell and Bash scripting

Knowledge of Enterprise Device Management and basic SQL

Experience in customer enablement

Familiarity with Google Workspace and Azure administration tools

Previous technical support experience is preferred