Practice Development Manager

Overview

Overview
JAMS is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
Acts to increase exposure and recognition for JAMS and its Panelists. Collaborates with Panelists, associates, and clients on the successful implementation of stated practice development objectives. Manages regional practice development and marketing initiatives. Drives outreach to existing and potential clients (e.g. law firms) and to other key stakeholders (e.g. corporations).

Responsibilities

What you will do

• Builds complex practices of Panelists through practice development strategic plans and resulting activities. Maintains thorough documentation of market and neutral practice development plans; monitors results regularly to adapt plans to drive goals. Ensures timely creation and distribution of internal and external communications related to assigned regions/neutrals/initiatives (Panelist updates, external newsletters).
• Partners with appropriate managers to develop and execute practice development strategy in JAMS markets, conducts market and competitive intelligence research, documents plans and activity, and monitors results.
• Liaises with law firms and companies to promote JAMS; plans, produces, and moderates roundtables, legal educational programs, webinars, ADR education programs, and other events to raise the profile for JAMS and its Panelists.
• Works with Panelists and Marketing Communications to create relevant content including article placement, blogs, social media postings, and updates to Panelist bios.
• Ensures timely creation and distribution of internal and external communications related to assigned regions/neutrals/initiatives (Panelist updates, external newsletters).
• Ensures that Panelists are meeting or exceeding annual practice goals and develops or revisits strategic plans when this is not the case.
• Collaborates with appropriate constituents on requests for proposals and presents to prospective clients.
• Monitors expenses to ensure that the practice development budget for assigned markets is not exceeded without prior agreement.

Qualifications

Qualifications

• Bachelor's Degree in Business, Operations, Management, or related field. Required
• 2-4 years of working in business/practice development. Required
• 1-3 years of working in legal and client service role. Plus
• 1-3 years For internal candidates, proven ability as a Practice Development Coordinator or similar position. Required
• Computer literacy and proficiency in job-related software programs. (Required proficiency)
• Knowledge of the assigned markets, target practice areas, and the practice preferences of panelists. (Required proficiency)
• Understanding of the legal industry including court processes and legal terminology. (Required proficiency)

JAMS Values: Taking Care of Our People

Many organizations might communicate various reasons for offering a comprehensive benefit package. Those reasons can range from attracting prospective candidates, to retaining good employees, to sustaining a healthy workforce, positively affecting employee morale, to boosting productivity, and everything in between. These are all good reasons, but the reason JAMS provides a substantive benefits offering is we value and care about our associates. It’s just the right thing to do. We take care of our employees because they take care of our company.

JAMS Values Healthcare

Coverage is offered the first day of the month, following 30 days of employment

• Medical (including a Health Spending Account option)
• Telemedicine (including mental health)
• Dental & Vision
• Flex Plan
• Life & Disability
• 401k Retirement Plan (with an employer match)
• Transparency in Coverage - Machine Readable Files

JAMS Values Work-Life Balance

• Paid Time Off and Holidays – JAMS offers a generous PTO program in addition to 10 fixed holidays

JAMS Values Flexibility

• At this time, JAMS is able to offer hybrid remote work arrangements for many roles within the company

JAMS Values Wellness

• Wellness benefit annual subsidy
• EAP - Employee Assistance Program

JAMS Values Incentives

• Annual bonus plan
• Anniversary milestone service bonuses
• Associate referral bonus for referring others who are hired at JAMS and perform well

JAMS Values Professional Development

• Education reimbursement
• Access to JAMS Talent Development and JAMS Institute training
• Access to external training programs

JAMS Values Service

• Service Awards: JAMS offers an annual award (anniversary “day off” each year) and gift, plus bonus recognition for milestone years
• We are proud to have many associates who have surpassed the 5, 10, 15, 20, 25 and 30-year marks