Customer Service Representative

Office : 2525C Lebanon Pike

Circle Logistics is growing fast , and we’re looking for motivated people who want to grow with us. As a Customer Service Representative , you’ll be part of a driven, high-energy team that keeps freight moving and customers happy — every single day.

This is a great opportunity to get your foot in the door with a top 3PL that promotes from within, rewards hustle, and gives you all the tools you need to build a career, not just a job.

• ? What You’ll Get
• Room for advancement — we promote from within!
• On-site training and career development
• Casual dress code — no suits required
• Health, vision, and dental insurance
• 401(k) with company match
• Paid holidays and PTO
• ? What You’ll Be Doing
• Enter and manage shipment details in our web-based logistics system
• Track and trace freight through proactive check calls and communication with drivers
• Keep customers informed with timely updates and problem-solving support
• Work hand-in-hand with Sales and Dispatch to deliver creative solutions and exceptional service
• Collect and maintain accurate documentation for every shipment
• Manage multiple tasks at once while maintaining accuracy and professionalism
• ? What We’re Looking For
• 1–3 years of experience in customer service, logistics, operations, dispatch, or call center roles
• Strong attention to detail and ability to stay organized under pressure
• Proficiency in Google Drive and Excel (bonus points for pivot tables and vlookups)
• Excellent written and verbal communication skills
• A positive, team-first attitude and willingness to learn
• Someone who thrives in a fast-paced, performance-driven environment

At Circle Logistics, we move freight — but we also move careers . If you’re hungry to learn, ready to work hard, and want to be part of a team that’s winning together, this is where you start.

• ? Apply today and let’s get moving!