Bilingual Customer Service Representative

Job Description

Employbridge is hiring a Bilingual (English / Spanish) Customer Service Representative to support order processing, shipping coordination, and customer communications for a manufacturing / distribution operation in Opa-locka. If you’re detail-oriented, Excel-savvy, and comfortable in a fast-paced environment, we’d love to talk.

What You’ll Do

• Process sales orders, returns, picking tickets, and invoices in a timely manner.
• Coordinate daily carrier pick-ups and optimize freight costs.
• Prepare and track shipping documents (invoices, bills of lading); monitor shipment status.
• Coordinate transfers to distribution centers; handle stamping documentation.
• Maintain inventory controls : assist with warehouse processes, conduct physical counts, process transfers, and update records.
• Serve as a liaison with consumers, distributors, and customers; handle inquiries and complaints and report quality issues.
• Communicate effectively with supervisors and escalate issues for corrective action.
• Perform additional duties as assigned.

What You Bring

Why Employbridge

Join the nation’s leading industrial staffing partner and help deliver great outcomes for clients and talent every day.