Workstation Support TechnicianSnapIT Solutions • Kansas City, MO, US
Workstation Support Technician
SnapIT Solutions • Kansas City, MO, US
9 days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent (Associate’s / Bachelor’s preferred). 2+ years of experience in a technical support role. Strong knowledge of Windows operating systems, DNS, Active Directory, and VPN. Excellent communication skills and a customer-focused mindset. Familiarity with audio-visual equipment, ruggedized laptops, and other peripherals is a plus. Relevant certifications (CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. Valid driver’s license required. Strong problem-solving skills, adaptability, and ability to work both independently and collaboratively. Ability to lift and carry up to 70 pounds. Comfortable with bending, kneeling, and working in tight spaces. Primarily office-based, with on-site visits to different departments and locations. May require occasional after-hours or weekend support for critical issues or planned system maintenance. Extensive driving to sites within the service area, which includes the eastern half of Kansas and western half of Missouri (company vehicles are provided). Work Schedule : Monday through Friday, 7am to 4pm (with flexibility and opportunity for overtime). Start Date : December 01, 2025 End Date : May 28, 2027 Compensation : $46,051.20 - $57,948.80 / year. All resumes must contain the candidate's full legal name, current location, and citizenship status at the top.
Job Description
Job Description
Job Description :
SnapIT Solutions is seeking a Workstation Support Technician to provide critical support for desktop systems, applications, and end-users. This individual will be responsible for troubleshooting hardware, software, and connectivity issues, while ensuring users can work efficiently in a fast-paced, technical environment.
Key Responsibilities :
- Install, configure, and maintain hardware and software on workstations.
- Provide support to end-users through remote and in-person communication.
- Troubleshoot hardware, software, network, and printer issues.
- Set up new devices, including accounts, email, and software applications.
- Track and manage support tickets and maintain documentation.
- Maintain accurate inventory of IT equipment.
- Assist in documentation development and user training.
- Stay up to date with technology trends and tools.
Requirements :
Physical Requirements :
Work Environment :
Application Requirements :
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Support Technician • Kansas City, MO, US
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