Registered Nurse - Nursing Home Surveyor/Complaint Investigator

Registered Nurse - Nursing Home Surveyor/Complaint Investigator - Syracuse, NY (#25304)

Location: Syracuse, NY
Employment Type: Full-time. Temp-permanent hire
Hourly Rate: $50/hr

About Greenlife Healthcare Staffing:

Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals.

Position Overview:

We are seeking an experienced Registered Nurse to conduct nursing home surveys and complaint investigations, ensuring compliance with federal and state regulations. This role involves travel to facilities, investigative work, and documentation to protect resident health and safety in long-term care settings.

Why Join Us?

• Competitive Compensation: Earn $50 per hour
• Comprehensive benefits:
  • Mileage reimbursement
  • Sick leave
  • This is a temporary-to-permanent position
• Work Schedule: Full-time with on-site travel requirements. The state will determine the work schedule, with weekend, holiday, and evening shifts assigned on a rotating basis. Employees must be available to work weekends, holidays, and evening shifts as needed. Candidates must be flexible with scheduling.
• Professional Growth: Gain specialized experience in healthcare regulation and compliance
• Impactful Work: Contribute to quality improvement and resident safety in nursing homes

Qualifications:

• Education: Nursing degree; Bachelor's in Nursing preferred
• Licensure: Current New York State RN license
• Experience:
  • A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance or monitoring activities, required, OR
  • Three (3) years of clinical or administrative experience, required, OR
  • A Bachelor’s degree in nursing and two (2) years of clinical or administrative experience, required.
  • SMQT Certification, preferred.
• Other Requirements:
  • Strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.
  • Ability to successfully work independently with minimal supervision, as well as in a team environment.
  • Excellent communication (written and verbal) skills with the ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents/patients.
  • Superior investigative and analytical skills with a proficiency in conducting interviews with facility staff, residents, and families.
  • Strong computer skills with the ability to learn new programs.
  • Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
  • Ability to travel to onsite location.

Key Responsibilities:

• Participate in surveys or complaint investigations to include allegations of abuse and neglect, and perform surveillance activities/tasks at nursing homes (long-term care) to determine compliance with Federal and State regulations.
• Produce written documentation and draft a Statement of Deficiencies (SOD) within the required time frame, using Principles of Documentation.
• Assess compliance with the Plan of Correction within the required time frame.
• Complete data entry in Federal and State reporting databases as required.
• Participate in State monitoring during Immediate Jeopardy situations.
• Attend meetings as required.
• Testify in administrative hearings as needed.
• Adhere to DOH work schedules.
• Adhere to DOH and IPRO policies and procedures.
• Travel to onsite locations according to work schedule