Talent.com
Relationship Banker I

Relationship Banker I

Cathay Bank - HeadquartersSan Marino, CA, United States
22 days ago
Job type
  • Full-time
Job description

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.

Apply today!

What our team members are saying :

Video Clip 1

Video Clip 2

Video Clip 3

Learn more about us at cathaybank.com

GENERAL SUMMARY

Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products / services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to the bank.

ESSENTIAL FUNCTIONS

Operations

  • Perform deposits and withdrawal transactions.
  • Reconcile and balance teller cash drawer.
  • Process outgoing wires.
  • Essential functions of Safe Deposit box (e.g. entry, opening, maintenance).
  • Assist customers with problem resolution.
  • Assist in ATM balancing.
  • Detect and report fraudulent or suspicious activities by completing BSA reporting as required, Currency Transactions Reports or Monetary Instrument Reports.

New Accounts

  • Perform all aspects of new account opening procedures for all bank products / services.
  • Answer customer inquiries, make appropriate financial solutions and recommendations and assist with problem resolution.
  • Perform customer service functions such as check orders, change of address, return mail processing, supersede signature cards, and other account maintenance changes.
  • Maintain confidentiality of customer information as well as Bank proprietary information.
  • Sales & Service

  • Identify sales opportunities to cross-sell bank products and services to ensure customers' financial goals are met.
  • Provide quality personalized customer service, maintain frequent customer contact to expand relationships and ensure customer retention.
  • Maintain open communication with Bank business partners and make referrals as appropriate (e.g. Financial Advisors, Mortgage Loan Originators, Commercial Lenders).
  • Proactively support branch new business promotions.
  • QUALIFICATIONS

  • College degree in business, accounting or finance preferred or related work experience.
  • 6-12 months of cash handling, customer service in a retail environment, or sales experience preferred. Banking experience is a plus.
  • Desire to learn the banking industry, help others, and work in a professional environment.
  • PC literate and typing proficient. Previous experience with data entry, 10-key, banking software, and Microsoft Word, Excel, PowerPoint and Outlook a plus.
  • Detail-oriented and organized with good note taking and follow-up skills.
  • Good oral and written communication skills - can write clear messages, initiate conversations, and talk to customers about products and services.
  • Good listening and interpersonal skills - can listen without interrupting, seeks clarification, responds professionally, and keeps emotions under control in difficult situations.
  • Ability to work independently and as part of team.
  • Ability to give and receive feedback to improve skills and job knowledge.
  • Can maintain good attendance and arrive consistently at scheduled start time.
  • Bilingual English / Chinese (Mandarin or Cantonese) preferred.
  • Able and willing to commute as required for business needs.
  • OTHER DETAILS

    $18.00 - $21.00 / hour

    Pay determined based on job-related knowledge, skills, experience, and location.

    This position may be eligible for incentive compensation.

    Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

    Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy .

    Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

    Click here to view the "Know Your Rights : Workplace Discrimination is Illegal" Poster :

    Poster- English

    Poster- Spanish

    Poster- Chinese Traditional

    Poster- Chinese Simplified

    Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    Create a job alert for this search

    Relationship Banker • San Marino, CA, United States

    Related jobs
    • Promoted
    Bank Teller

    Bank Teller

    TradeJobsWorkforce92712 Santa Ana, CA, US
    Full-time
    Bank Teller Openings - Looking for candidates locally The Teller role is a critical position for selected branch teams in helping the branches achieve its sales, service and operational goals.The ...Show moreLast updated: 30+ days ago
    • Promoted
    Commercial Banking Relationship Manager III

    Commercial Banking Relationship Manager III

    FirstBankEl Segundo, CA, United States
    Full-time
    The Commercial Loann Officer III Independently handles all relationship types including the most complex loans.This role will specialize in our C&I business primarily. Knowledgeable of all bank prod...Show moreLast updated: 3 days ago
    • Promoted
    Senior Small Business Banking Relationship Manager (LO)

    Senior Small Business Banking Relationship Manager (LO)

    Wells FargoIrvine, CA, United States
    Full-time
    Wells Fargo is seeking a Senior Small Business Banking Relationship Manager (LO) to be part of our growing Small & Business Banking Team. This role will support customers.Learn more about the career...Show moreLast updated: 3 days ago
    • Promoted
    Commercial Banking Relationship Manager - Los Angeles, CA

    Commercial Banking Relationship Manager - Los Angeles, CA

    BankTalent HQLos Angeles, CA, United States
    Full-time
    California Bank & Trust is looking for a.Commercial Banking Relationship Manager.Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools...Show moreLast updated: 2 days ago
    • Promoted
    Investment Banker

    Investment Banker

    TradeJobsWorkForce92604 Irvine, CA, US
    Full-time
    Investment Banker Job Duties : Issues debt and sells equity to raise capital for clients.Conducts re...Show moreLast updated: 30+ days ago
    • Promoted
    IT Business Relationship Manager II

    IT Business Relationship Manager II

    SchoolsFirst Federal Credit UnionTustin, CA, United States
    Full-time
    We're always looking for diverse, talented, service-oriented people to join our exceptional team.IT Business Relationship Manager II. The pay range for this position is listed below.Our pay ranges a...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Personal Banker

    Personal Banker

    Banner BankRancho Cucamonga, CA, United States
    Full-time
    Please take time to review Banner Bank's Consent & Privacy notice before applying.Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will ...Show moreLast updated: 20 hours ago
    • Promoted
    Branch Relationship Banker - Santa Monica, CA

    Branch Relationship Banker - Santa Monica, CA

    BankTalent HQSanta Monica, CA, United States
    Full-time
    Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our c...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Commercial Relationship Manager IV

    Commercial Relationship Manager IV

    Fifth Third Bank, N.A.Newport Beach, CA, United States
    Full-time
    Make banking a Fifth Third better® We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Responsible for profitable bu...Show moreLast updated: 16 hours ago
    Relationship Manager

    Relationship Manager

    Financial Statement Services, IncSanta Ana, CA, US
    Full-time
    Quick Apply
    FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years.We serve a wide range of Fortune 500 companies in the financial, banking, insurance and billing ...Show moreLast updated: 30+ days ago
    • Promoted
    Business Banking Relationship Manager 2

    Business Banking Relationship Manager 2

    U.S. BankTorrance, CA, United States
    Full-time
    Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b...Show moreLast updated: 30+ days ago
    • Promoted
    Business Relationship Manager

    Business Relationship Manager

    UnavailableIrvine, CA, United States
    Full-time
    Since 1973, East West Bank has served as a pathway to success.With over 110 locations across the U.Asia, we are the premier financial bridge between the East and West. Our teams of experienced, mult...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker - Claremont, CA

    Relationship Banker - Claremont, CA

    BankTalent HQClaremont, CA, United States
    Full-time
    Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our c...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Manager (Business Development Focused)

    Branch Manager (Business Development Focused)

    First Citizens BankOntario, CA, US
    Full-time
    At First Citizens Bank, together we become better.We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.As a Financial Sal...Show moreLast updated: 21 days ago
    • Promoted
    Client Relationship Consultant

    Client Relationship Consultant

    Banner BankRancho Cucamonga, CA, United States
    Full-time
    More than 130 years ago, we started with core values that never go out of style : listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key rea...Show moreLast updated: 1 day ago
    • Promoted
    Commercial Relationship Manager - Inland Empire, California

    Commercial Relationship Manager - Inland Empire, California

    Fifth ThirdOntario, CA, United States
    Full-time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Responsible for profitable bus...Show moreLast updated: 3 days ago
    • Promoted
    Business Banking Relationship Manager

    Business Banking Relationship Manager

    BMO Financial GroupMission Viejo, CA, United States
    Part-time
    Come join a culture that is about so much more than the bottom line.Be a part of a team that celebrates big ideas, supports your personal and professional growth, and makes a real impact in local c...Show moreLast updated: 3 days ago
    • Promoted
    Business Banking Relationship Manager

    Business Banking Relationship Manager

    Bank of MontrealMission Viejo, CA, United States
    Part-time
    Come join a culture that is about so much more than the bottom line.Be a part of a team that celebrates big ideas, supports your personal and professional growth, and makes a real impact in local c...Show moreLast updated: 3 days ago
    • Promoted
    Business Banking Relationship Manager (SB)

    Business Banking Relationship Manager (SB)

    Bank of AmericaArcadia, CA, United States
    Full-time
    Business Banking Relationship Manager (SB).Arcadia, California;West Covina, California.To proceed with your application, you must be at least 18 years of age. To proceed with your application, you m...Show moreLast updated: 3 days ago
    • Promoted
    Sr. Commercial Banking Relationship Manager

    Sr. Commercial Banking Relationship Manager

    FirstBankEl Segundo, CA, United States
    Full-time
    Commercial Banking Relationship Manager.Commercial Banking Relationship Manager develops and maintains a client relationship portfolio for a given market area. Drawing on your superior communication...Show moreLast updated: 3 days ago