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ASF Clean Team
Scheduler & Dispatch SpecialistASF Clean Team • Oakland, CA, US
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Scheduler & Dispatch Specialist

Scheduler & Dispatch Specialist

ASF Clean Team • Oakland, CA, US
10 days ago
Salary
$22.00 hourly
Job type
  • Full-time
Job description
Scheduler & Dispatch Specialist

Company: ASF Clean Team
Location: Remote / Hybrid – California Residents Only
Bay Area familiarity required
On-Site Requirement: Twice per month
Office Location: Oakland, CA
Employment Type: Seasonal & Full-Time, At-Will, Non-Exempt (Hourly)

⸻

About ASF Clean Team

ASF Clean Team is a woman-owned, California-based exterior maintenance company providing professional window cleaning, gutter services, pressure washing, and related services to residential and commercial clients throughout the San Francisco Bay Area. We operate with a strong focus on safety, operational excellence, and full compliance with California labor laws.

⸻

Why Work With Us
• Established & Trusted Company serving residential, commercial, and government clients
• Structured Operations & Clear Expectations
• Supportive Leadership & Team Culture
• Opportunities for Growth & Advancement
• Compliance-Focused Workplace (labor, safety, and payroll standards)

⸻

Position Overview

ASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote, with required in-person attendance twice per month for training, operational alignment, and collaboration.

The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area.

⸻

Key Responsibilities
• Build, manage, and adjust daily and weekly schedules for field technicians
• Dispatch crews and make real-time schedule changes as needed
• Optimize routing using Bay Area geography, traffic, and job density
• Communicate confirmations, delays, reschedules, and updates to customers
• Track job status, completions, go-backs, and follow-ups
• Provide crews with job details, notes, safety instructions, and access requirements
• Coordinate with Operations Management to reduce overtime and improve efficiency
• Ensure scheduling practices align with California meal/rest break and overtime laws
• Maintain accurate documentation in scheduling and CRM systems

⸻

Required Qualifications
• Minimum 5 years of experience in scheduling, dispatching, or service coordination
• Strong working knowledge of San Francisco Bay Area geography and routes
• Experience using scheduling or CRM systems (Jobber, Housecall Pro, ServiceTitan, or similar)
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, and able to work independently
• Comfortable managing multiple priorities in a fast-paced environment

⸻

Preferred Qualifications
• Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance)
• Prior experience working in a remote or hybrid role

⸻

Work Expectations & Compliance
• At-Will Employment: Employment may be terminated at any time by either party, with or without cause, consistent with California law
• Non-Exempt Position: Eligible for overtime in accordance with California law
• Safety-First Mindset: Adherence to company and regulatory safety policies
• Professionalism & Reliability: Punctuality, responsiveness, and accountability are required
• Monitoring Disclosure: Company-issued or approved systems may include monitoring software for work-related compliance, consistent with California law

⸻

Schedule
• Monday–Friday
• Occasional weekends based on workload
• Full-time hours with overtime as required
• Schedule adjustments may be necessary to meet operational or public works requirements

⸻

Compensation & Benefits
• Hourly Rate: $22–$26+ per hour (DOE)
• Overtime paid per California law
• 401(k) Retirement Plan (via ADP)
• Medical Insurance (50% employer-paid)
• Paid Sick Leave: 48 hours per year 2026
• Paid safety and professional training
• Remote Work Stipend: Internet and computer stipend provided
• On-site training required for hybrid role
• Career advancement opportunities

⸻

Remote / Hybrid Equipment Requirements
• Reliable high-speed internet
• Personal computer capable of supporting scheduling and CRM software
• Dual monitors recommended
• ASF Clean Team does not provide home-office equipment
• All necessary equipment will be provided when working on-site

⸻

Professional References

Applicants must provide at least two professional references from prior supervisors or managers. References will be verified as part of the hiring process.

⸻

How to Apply

Email the following to jobs@asfcleanteam.com:
• Resume
• Two professional references

Incomplete applications may experience processing delays.

Flexible work from home options available.

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Scheduler & Dispatch Specialist • Oakland, CA, US

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