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Graham Personnel Services
Retail Sales ManagerGraham Personnel Services • High Point, NC, US
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Retail Sales Manager

Retail Sales Manager

Graham Personnel Services • High Point, NC, US
30+ days ago
Job type
  • Full-time
  • Part-time
  • Permanent
  • Quick Apply
Job description
The ideal candidate is a hands-on leader with management experience who thrives on coaching teams, exceeding sales goals, and creating a customer-focused culture. While prior retail management experience is preferred, this role could also be a strong fit for a recent graduate with 1–2 years of leadership or management experience who is ready to take the next step into a full-scale management role. We are looking for someone driven, accountable, and motivated to grow both their team and their own career in a performance-based environment.
Key Responsibilities
  • Oversee daily retail store operations, including opening/closing procedures, scheduling, and floor management
  • Lead, coach, and motivate the sales team to consistently meet and exceed individual and store sales targets
  • Foster a positive, professional, and results-driven work culture
  • Develop and execute sales strategies aligned with dealership goals and seasonal trends
  • Partner with marketing to support monthly promotions, in-store events, and product launches
  • Monitor sales performance metrics and implement action plans to improve results
  • Recruit, hire, onboard, train, and evaluate full-time and part-time employees
  • Conduct regular team meetings, performance reviews, and ongoing sales training
  • Establish, track, and report monthly KPIs to leadership
  • Ensure team adherence to company policies, procedures, and brand standards
  • Build and maintain strong relationships with suppliers and vendors
  • Collaborate with inventory management to monitor shrinkage, losses, and stock levels
  • Ensure proper merchandising, visual presentation, and showroom standards
  • Implement operational improvements to increase efficiency and profitability
  • Review profit and loss (P&L) performance with senior leadership and identify growth opportunities
  • Execute high-energy outreach efforts, meeting daily contact goals (10–20) to drive appointments and repeat business
  • Address and resolve customer concerns promptly and professionally
Qualifications
  • 1+ years of experience in retail store management (powersports, automotive, or specialty retail preferred)
  • Proven track record of meeting or exceeding sales targets
  • Strong leadership, coaching, and team-development skills
  • Ability to balance merchandising presentation with data-driven decision-making
  • Excellent communication, interpersonal, and organizational skills
  • Strong problem-solving and critical-thinking abilities
  • Experience reviewing P&L statements and managing budgets
  • Proficiency with retail POS systems, CRM software, and basic business tools
  • Ability to work flexible hours, including evenings and weekends as needed
  • Self-motivated with a strong work ethic and goal-oriented mindset
  • Passion for powersports and enthusiasm for customer engagement preferred
Compensation & Schedule
  • Starting salary: $45,000 annually (based on experience)
  • Performance bonus: 5% of total monthly gross profit, paid monthly with no cap
  • Work schedule: Tuesday – Saturday, 9:00 AM – 6:00 PM (40 hours per week)
  • Holidays: Closed on major holidays, including 4th of July, Memorial Day, Labor Day, etc. — a “retail schedule with banking holidays”
  • Paid training and ongoing professional development
  • Employee discounts on merchandise and accessories
  • Health insurance, including dental and vision
  • Additional short- and long-term benefits available
  • Clear path for advancement within a growing dealership


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Retail Sales Manager • High Point, NC, US

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