Hotel Front Desk Agent
Hampton Inn Jupiter / Juno BeachJuno Beach, FL, US30+ days ago
Job type
- Full-time
- Part-time
- Quick Apply
Job descriptionProvides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints, and by accurately processing guest mail and messages. Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person and via the applicable franchise system. Check-in and Check-out departing guests in the most efficient manner possible, following all established procedures and policies. Maximizes room revenue and occupancy levels through suggestive selling. Applies knowledge of marketing programs applicable to the hotel, local area and all hotel functions and outlets, and properly presents the programs to guests. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit. Operates the department's cash register. Maintains information and communication sources such as room rack, telephone information rack, log book and applicable franchise directories. Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests. Operates the applicable franchise terminal and performs designated training and maintenance tasks. Monitors in-house computer accuracy to ensure maximum occupancy. Examines the day's reservations for correct date, type of room reserved, and any special requests. Complies with the hotel's security and emergency procedures as well as operational policies and procedures. Complies with all corporate office and applicable franchise policies and procedures. Maintains order and cleanliness of the front desk area. Provides assistance to other employees to contribute to the smooth operation of the department and hotel. Complete all items on checklist prior to completing shift close out. Participates in MOD schedule with Front Desk Manager or General Manager are off property. Performs other related unrelated tasks as assigned by management. Environmental Conditions 95% Inside : Protection from weather conditions but not necessarily from temperature changes. 5% Outside : No protection from weather conditions during property walks and inspections. Essential Skills Requires familiarity with applicable franchise front desk standards and procedures or ability (gained through 2+ years previous experience related employment or front desk experience) to quickly become familiar with applicable franchise standards and procedures. Reservations, Guest Registration, Concierges Services, Telephone Services, and Guest Accounting. Must have ability to handle / resolve guest complaints and / or knowledge / understanding of when and how to direct the guest to receive assistance. Must have ability to professionally represent the hotel, deal positively with the public, and possess pleasant telephone manner. Knowledgeable in Reservations / Inventory management. Educational / Vocational Preparation High school graduate or equivalent. Previous hotel front office experience preferred; however, ability gained through 2+ years related employment (sales, resort, marketing) or on-the-job training may substitute for actual front office experience. Powered by JazzHR
Hampton Inn Jupiter / Juno Beach is hiring a Front Desk Agent!
We're looking for someone with hotel experience, a strong work ethic, and a positive attitude to join our fun, dedicated team.
If you thrive in a supportive, fast-paced, fun and team-oriented environment—we’d love to meet you!
JOB SUMMARY :
- Assists guest check-ins, processes reservations, and coordinates guests’ services through various departments. QUALIFICATIONS Hilton Brand Experience with PEP experience is Preferred! 1 year hotel front desk experience preferred 1 year Customer Service experience required Strong Work Ethic Ability to be a team-player.
- Full Time OR Part Time!
ESSENTIAL FUNCTIONS :
JOB SPECIFICATIONS :
Must possess knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk :
Create a job alert for this search
Hotel Front Desk Agent • Juno Beach, FL, US
Related jobs
Are you talented in customer service and sales? At SIXT, you can truly showcase your strengths.You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at th...Show moreLast updated: 30+ days ago
Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...Show moreLast updated: 30+ days ago
Four Seasons Resort Palm Beach is looking for a Resort Assistant Manager to join our exciting Rooms team.This position will report to our Front Desk Manager.
The home department is Front Desk, but t...Show moreLast updated: 11 days ago
Are you known for your upbeat energy and drive for success? We want you to join our beautiful Hand and Stone Massage and Facial Spa in West Palm Beach-Shoppes at Ibis as a Front Desk Sales Associat...Show moreLast updated: 30+ days ago
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
Your role is key to the over...Show moreLast updated: 30+ days ago
Medical Insurance Vision Insurance Dental Insurance 401(K) Match Paid Time Off Assists guest check-ins, processes reservations, and coordinates guests’ services through various departments.Pr...Show moreLast updated: 30+ days ago Front Desk Clerk - The Ben West Palm, Autograph Collection Hotels.We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with...Show moreLast updated: 30+ days ago 
The front desk team member provides information and resources for residents and guests to have a meaningful visit.This is a key employee liaison between all guests of the community and the resident...Show moreLast updated: 30+ days ago
Job Opportunity At Avis Budget Group.Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise.We'll help you rea...Show moreLast updated: 30+ days ago
Join the ranks of Redfin's top-producing real estate agents by joining an agent team or individually, and get the best of both worlds : highly competitive commissions coupled with Redfin.Maximize yo...Show moreLast updated: 30+ days ago
Location : West Palm Beach, FL (33401).Schedule : Friday & Saturday 3pm-11pm.As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision.Possess strong ...Show moreLast updated: 3 days ago Assists guest check-ins, processes reservations, and coordinates guests’ services through various departments.Available to cover three weekday swing shifts and two AM weekend shifts.Provides ...Show moreLast updated: 30+ days ago 
We are looking for an energetic, detail-oriented person that can join our team and provide exceptional customer service to our clients and students at our West Palm Beach location.The ideal candida...Show moreLast updated: 30+ days ago
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Show moreLast updated: 30+ days ago
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Show moreLast updated: 30+ days ago
Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry.With 85+ locat...Show moreLast updated: 30+ days ago
Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, frie...Show moreLast updated: 30+ days ago Location : Gulf Stream, FL 33483.Schedule : Wed-Sun 12 : 30am-8 : 30am (Mon & Tues OFF).As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision.Possess ...Show moreLast updated: 10 days ago
- Promoted
Rental Sales Agent
SIXT USAWest Palm Beach, FL, USFull-time
- Promoted
Front Desk Agent
Pyramid Global HospitalityWest Palm Beach, FL, USFull-time
- Promoted
Resort Assistant Manager
Four Seasons HotelsPalm Beach, FL, USFull-time
- Promoted
Spa Sales Associate
Hand & Stone Massage and Facial SpaWest Palm Beach, FL, USFull-time +1
- Promoted
Front Desk Agent
Concord HospitalityJupiter, FL, USFull-time
Front Desk Agent
Hampton Inn & Suites Port St. LuciePort Saint Lucie, FL, USFull-time
Quick Apply
- Promoted
Front Desk Clerk - The Ben West Palm, Autograph Collection Hotels
Concord HospitalityWest Palm Beach, FL, USFull-time
- Promoted
Front Desk Agent
KW Property ManagementBoynton Beach, FL, USFull-time
- Promoted
Rental Sales Agent - PT
Avis Budget GroupWest Palm Beach, FL, USFull-time +1
- Promoted
Real Estate Agent- West Palm Beach
RedfinWest Palm Beach, FL, USFull-time
Part Time Front Desk (Afternoons, Fri & Sat)
FirstService ResidentialWest Palm Beach, FL, USPart-time
Hotel Front Desk Supervisor
Hampton Inn & Suites Port St. LuciePort St. Lucie, FL, USFull-time
Quick Apply
- Promoted
Front Desk Liaison
US Swim School AssociationWest Palm Beach, FL, USFull-time
- Promoted
Guest Services Agent
Highgate HotelsWest Palm Beach, FL, USFull-time
- Promoted
Guest Services Agent
Royal Lahaina ResortWest Palm Beach, FL, USFull-time
- Promoted
Front Desk Associate
Crunch FitnessPort Saint Lucie, FL, USFull-time
- Promoted
Front Desk Agent
Marriott Vacations WorldwideRiviera Beach, FL, USFull-time
Overnight Front Desk (Full-Time / Weekends)
FirstService ResidentialHypoluxo, FL, USFull-time