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Bilingual Benefits Call Center RepresentativeVirtualVocations • Manchester, New Hampshire, United States
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Bilingual Benefits Call Center Representative

Bilingual Benefits Call Center Representative

VirtualVocations • Manchester, New Hampshire, United States
12 days ago
Job type
  • Full-time
Job description
Fluent in both English and Spanish, the full-time Bilingual Benefits Call Center Representative will assist customers with retirement-related inquiries and benefits information while managing a high volume of inbound calls in a remote environment. Key responsibilities Answer inbound calls related to employee and retiree annuity benefits, providing accurate information and resolutions Manage call volume while navigating multiple systems and maintaining a professional demeanor Ensure compliance with guidelines and deliver a positive customer experience during each interaction Required qualifications Fluency in reading, writing, and speaking both English and Spanish Previous customer service and/or call center experience Experience with healthcare, employer benefits, or retirement/annuity benefits preferred High school diploma, GED, or college degree Successful completion of a background check
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Bilingual Benefits Call Center Representative • Manchester, New Hampshire, United States

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