Seater

Purpose: Ensure smooth guest flow by managing seating assignments, communicating table availability, and supporting the guest experience from entrance to table.

Core Responsibilities

• Arrive on time to your scheduled shift.
• Follow all food safety guidelines and temperature requirements.
• Follow all uniform and apron policies throughout your shift.
• Wear appropriate non-slip footwear for safety.
• Use wet floor warning signs when floors are slippery.
• Communicate with a Manager or Supervisor if any item, supply, or product is running low.
• Accurately complete and turn in all waste tracking sheets (if applicable).
• Work together as a team to deliver great food and genuine hospitality to every Guest.

Seater-Specific Duties

• Greet Guests warmly and ensure they are welcomed into the restaurant as you seat them.
• Coordinate guest flow and seating assignments based on table availability, party size, and special needs with the Host, Team Lead, Manager on Duty.
• Work directly with the Host to manage lobby communication and line expectations.
• Communicate with Service Attendants to track table turnover times and table readiness.
• Use the Seating System (digital or paper) to track occupied and vacant tables.
• Inform guests of wait times in a friendly, honest, and accurate manner.
• Notify a Manager when issues arise that require escalation (e.g., guest complaints, overflow, large party conflicts).
• Assist with tray-carrying and accessibility needs if guests require extra support.
• Maintain cleanliness and organization at the host stand, entrance, lobby area, and flow station.
• Restock and tidy guest-facing items like tray holders, napkin dispensers, and informational signage
• Assist with restocking plates, bowls, and silverware at the front of house as needed throughout the shift.
• Support Service Attendants by helping clear tables or reset areas during high-volume periods or when directed.
• Support other areas of the restaurant as assigned.

Located in the heart of Rancho Cucamonga, Soup 'n Fresh offers a fresh take on the classic buffet experience. With a wide selection of crisp salads, hearty soups, and a warm bakery, our restaurant brings freshness to life in a clean, welcoming environment. Guests love the efficient service and the nostalgic, feel-good atmosphere. For a delicious blend of familiar favorites and new cravings, Soup 'n Fresh is a must-try.