Senior Specialist, Customer Communications

Marketing Assistant

Responsible for assisting Sales and Marketing management utilizing communications and advertising materials to effectively present the Companys products and services to customers and prospects. Meets with appropriate Sales and Marketing colleagues to discuss communication needs. Researches and develops supporting marketing materials and presents recommendations to Marketing leadership or internal committee. Serves as a liaison to Care and Field Operations Departments. Provides daily status of projects, deadlines and performance to management. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Core Responsibilities

• Researches, writes and develops supporting marketing materials and presents recommendations to Marketing Manager or internal committee.
• Reviews literature pertaining to the current marketing project and previous marketing materials used in the assignment area.
• Acts as a point of contact for questions on department communications materials.
• Provides leadership and oversight to lower-level Marketing Specialists.
• Gathers materials of competitive companies in the field.
• Assists in translating business needs into analysis designs providing insight, knowledge and understanding of customers, products and industries.
• Helps to create reporting to measure success of Marketing programs.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Collaboration, Communication, Teamwork

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Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years