The Business Development Representative is responsible for receiving, processing and coordinating all incoming telephonic sales inquiries, showroom floor requests and internet queries. He/She promptly responds to sales and service requests by coordinating/collaborating with the appropriate dealership department manager.
The ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience.
Benefits include medical, dental, vision, term life, company-paid term life, STD/LTD, accident indemnity rider, PTO/sick days, 401(k) with an employer match, employee assistant program, FMLA/maternity/paternity leave, and bereavement leave.
Essential functions include answering all incoming sales appointment calls using a script, following up with all non-appointment incoming sales calls, contacting unsold showroom traffic leads using a script, following up with appointments and missed appointments, confirming all pending appointments (sales and service), following up with aged sales leads, tracking sold vehicles, tracking and following up with hot sheets, working with internet sales leads by contacting customers and getting a set appointment for a dealership visit, adhering to all company policies, procedures and safety standards, and performing other duties as assigned.
Physical demands include sitting, walking, lifting 10-25 lbs, reaching, handling, feeling, talking, hearing, vision, visual accommodation, color vision, and field of vision.
Environmental conditions include working in a climate-controlled environment and exposure to electric shock, atmospheric conditions, and noise.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Business Development Coordinator • Leesburg, FL, US
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