Job Summary: The Surgery Clerical Support/Scheduling Specialist must be able to exercise superior communication skills and filter a vast amount of information accurately with the ability to interface effectively with patients, physicians, and all other levels within the organization when scheduling procedures. Has a working knowledge of CPT and ICD10 codes to add-on surgical procedures the day of, through the coordination of other departments scheduling representatives. Daily coordination of calls inbound and outbound calls for the department. Handles multiple staff requests, by directing the request to the most appropriate person in a timely manner to respond. Monitors procedure schedules for continuity between hospital schedules and practice schedules and make corrections if discrepancies are identified. Distributes final schedules to all appropriate areas on a daily basis.
Education: Required: High School education and experience in medical terminology. Preferred: Prior experience in surgery/procedure scheduling.
Experience: Required: Clerical experience and/or healthcare experience desirable. Must be able to work with people. Always poised, courteous, pleasing personality, good telephone voice and able to meet the public. Proficient with Microsoft Outlook, Word and Excel, with accurate data entry skills.
Surg Clerical Suppt Sched Specialist - Gastro Full-Time • Chattanooga, TN, US
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