Talent.com
Houston Fitness Partners
Member Services Representative (Energy Corridor)Houston Fitness Partners • Houston, TX, US
Member Services Representative (Energy Corridor)

Member Services Representative (Energy Corridor)

Houston Fitness Partners • Houston, TX, US
14 hours ago
Job type
  • Full-time
Job description

Member Service Representative

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the "Judgment Free Zone." Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You'll be joining a team that values: people, fun, honesty, accountability, and drive.

Characteristics that will make you the perfect fit for our Member Services Representative:

  • Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism.
  • Anticipate member's/guest's need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries.
  • Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience.
  • Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of the club and equipment for up to 50% of the shift.
  • Ability to answer questions regarding business procedures and policies accurately and in a customer-friendly way.
  • Subject to work at any Planet Fitness location within Houston Fitness Partners franchise.

Minimum Skills:

  • Superior customer service skills, preferably 6-12 months of face-to-face customer service experience.
  • Self-starter who takes initiative with minimal direction and supervision.
  • Must be punctual and dependable with a solid work ethic.
  • Basic computer proficiency and ability to manage multiple responsibilities.

Minimum Qualifications:

  • Must be 18 years of age or older.
  • Ability to pass a background check.
  • Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.

Physical Demands of the Member Services Representative:

  • Continual standing and walking throughout the club to accomplish tasks during shift.
  • Frequent talking in person or on the phone to exchange information during shift.
  • Must be able to lift up to 50 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Some bending, twisting, and reaching are required to accomplish tasks.

Benefits of Joining Our Team:

  • Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week).
  • 401(k) plan eligible after 12 months of employment.
  • Free PF Black Card gym membership.
  • Opportunities for growth.

As part of our hiring process, we use the E-Verify system to confirm that new employees are legally authorized to work in the United States.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.

Create a job alert for this search

Member Services Representative (Energy Corridor) • Houston, TX, US

Similar jobs

Manager, Member Engagement

Greater Houston PartnershipHouston, TX, United States
Full-time

When you join the Greater Houston Partnership, you get the opportunity to work with an organization helping guide the future of the Houston region.Our team of professionals work across multiple dis... Show more

 • Promoted

Club America Field Representative East Houston

Turning PointHouston, TX, United States
Full-time

Position Title: Club America Field Representative, East Houston Employment: Full-Time, Salaried, Exempt Location: Houston, TX Travel: 40-50% Start Date: August 3, 2026 Turning Point USA is a 501(c)... Show more

 • Promoted

Costco Membership Desk Representative

TradeJobsWorkforce77096 Houston, TX, US
Full-time

An exciting opportunity awaits for a Costco Membership Desk Representative to perform responsibilities as a Membership Desk Representative.Ensure compliance with safety and company policies.Ensure ... Show more

 • Promoted

Ambulatory Services Representative II SE

Kelsey-Seybold ClinicHouston, TX, United States
Full-time

Ambulatory Service Representative II (SE)The ASR II is responsible for providing assistance to patients in a friendly and courteous manner.The ASR II is responsible for check-in and check-out funct... Show more

 • Promoted

Guest Services Representative

Houston AstrosHouston, TX, United States
Part-time

Guest Services RepresentativeJob Category:SupportRequisition Number:GUEST002758Location:Houston, TX 77002, USAPosition Type:Part-Time/Non-exempt/SeasonalSummary/Objective:The Astros are looking to ... Show more

 • Promoted

Building Engineering Services Area Business Group Leader

HDRHouston, TX, United States
Full-time

Building Engineering Services Area Business Group Leader.At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where ev... Show more

 • Promoted

Member Customer Service Representative - Duncan YMCA

YMCA of Greater HoustonHouston, TX, United States
Full-time

SUMMARY Provides service and information to current and prospective members through positive communication.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Promotes and incorporates the ... Show more

 • Promoted

Member Customer Service Representative- Tellepsen

YMCA of Greater HoustonHouston, TX, United States
Full-time

Membership Services RepresentativeProvides service and information to current and prospective members through positive communication.Essential duties and responsibilities include the following.Prom... Show more

 • Promoted

Membership Manager

Invited ClubsHouston, TX, United States
Full-time +1

The Membership Manager is responsible for the day-to-day oversight of membership operations and supporting the Membership Director in achieving the club's membership sales goals.This role manages t... Show more

 • Promoted

Member Experience Manager - Houston

IndustriousHouston, TX, United States
Full-time

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry.Everything we do comes down to creating great days for teams of all sizes... Show more

 • Promoted

Service Champion- Cantina

Taco BellHouston, TX, US
$11.00–$22.00 hourly
Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great... Show more

Service Team

Panda Restaurant GroupPasadena, TX, US
Full-time

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more

Overnight Member Services Rep (FT) (Friendswood)

Houston Fitness PartnersFriendswood, TX, United States
Full-time

Overnight Member Services RepresentativeCompany Environment:Planet Fitness (NYSE:PLNT) is one of the largest and fastest-growing franchisors and operators of fitness centers, with clubs in all 50 s... Show more

 • Promoted

Service Champion

Taco BellHouston, TX, US
$11.00 hourly
Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great... Show more

Membership Sales & Retention Specialist

FoundersCardHouston, TX, United States
Full-time

Membership Sales & Retention Specialist.Join us on our mission to empower founders and innovators to move faster, live better and access more.FoundersCard is a premium lifestyle and business member... Show more

 • Promoted

Sports Tissue Representative - Orthopedics - Houston

ConmedHouston, TX, United States
Full-time

As a Sports Tissue Representative within CONMED Sports Medicine, you will be responsible for driving adoption and accelerating growth of our advanced tissue portfolio, with a primary focus on BioBr... Show more

 • Promoted

Member Customer Service Representative

YMCA of HoustonHouston, TX, United States
Full-time

Provides service and information to current and prospective members through positive communication.ESSENTIAL DUTIES AND RESPONSIBILITIE - Sinclude the following.Promotes and incorporates the YMCA f... Show more

 • Promoted

Franchise Onboarding Partner, FHS, US Central & West

Restaurant Brands InternationalHouston, TX, United States
Full-time

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc.RBI owns... Show more

 • Promoted

Equipment Aesthetics Specialist - 1st Shift

CLAYTON SERVICESHouston, TX, United States
Full-time

Clayton Services is searching for an Equipment Aesthetics Specialist - 1st Shift to join a thriving company in North Houston.The Equipment Aesthetics Specialist - 1st Shift will be responsible for ... Show more

 • Promoted

Patron Services Rep

HOUSTON SYMPHONY SOCIETYHouston, TX, United States
Part-time

Patron Services RepJones Hall - Houston, TX 77002OverviewSalary Range:$13.Position Type:Part TimeEducation Level:High SchoolCategory:Admin - ClericalDescriptionJob Title: Patron Services Representa... Show more