Talent.com
Werner
Billing Research SpecialistWerner • Omaha, Nebraska, US
No longer accepting applications
Billing Research Specialist

Billing Research Specialist

Werner • Omaha, Nebraska, US
30+ days ago
Job type
  • Full-time
Job description

Are you a natural problem solver with an eye for detail and a knack for navigating complex systems? We’re looking for a Billing Research Specialist to act as the final line of defense in our financial ecosystem. You won’t just be "fixing errors"—you’ll be a high-stakes investigator ensuring our largest partnerships run seamlessly.

Responsibilities:

  • Revenue Auditing & Compliance: Audit newly published rates for existing and new business awards to ensure 100% accuracy between customer contracts, system inputs, and final billing.
  • Discrepancy Investigation: Research and resolve complex payment discrepancies using a suite of internal tools (Mastermind, Freitrater, AS400, Salesforce) and advanced Excel functions.
  • Financial Authority: Exercise full autonomy to adjust freight bills up to $2,000, utilizing professional judgment to determine the root cause of errors and securing necessary authorizations for larger adjustments.
  • Strategic Reporting: Analyze and track revenue impacts exceeding $500, assigning accountability by department and cause to improve organizational transparency.
  • Stakeholder Consultation: Serve as a subject matter expert for internal and external partners, resolving billing inquiries and providing high-level customer service via phone and email.
  • Process Improvement & Training: Mentor and train new team members on audit procedures and lead root cause analysis on billing discrepancies to design and implement more efficient departmental workflows.
  • Perform other duties as assigned by supervisor
  • In-Person timely and regular attendance according to the scheduled shift as determined by supervisory personnel


Qualifications:

  • Bachelor's degree in Business Administration or equivalent experience.
  • Three years customer service experience preferred.
  • Three to five years PC experience preferred.
  • Three to five years experience working with Microsoft Excel required.
  • Strong customer service skills.
  • Alphanumeric data entry skills of 6,000 to 7,000 kph.
  • Strong problem solving capabilities with attention to detail required.
  • Excellent organizational skills with the ability to prioritize work load, work independently and with team members to achieve the specific department goals.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

Create a job alert for this search

Billing Research Specialist • Omaha, Nebraska, US

Similar jobs

Services Associate, Risk & Compliance (Tracking & Trading/Broker Data Import Program)

DeloitteOmaha, NE, United States
Full-time

Services Associate, Risk & Compliance.Are you an experienced analyst who is detail oriented and possesses strong process improvement, critical thinking, and interpersonal skills? Do you have experi... Show more

 • Promoted

BUDGET ANALYST

Department of the Air ForceOffutt Afb, NE, United States
Full-time

Performs a variety of tasks to support budget formulation involving review and preparation of annual funding for one or more future budget years for stable organizations, activities and/or accounts... Show more

 • Promoted

Accounting Specialist

National Indemnity CompanyOmaha, NE, United States
Full-time

Company: NICO National Indemnity Company.Want to work for a company with unparalleled financial strength and stability that offers "large company" benefits with an exciting, friendly, and "small co... Show more

 • Promoted

Compliance Records Analyst

BizTek PeopleOmaha, NE, United States
Full-time

Review pipeline safety compliance and corrosion control records and procedures as part of the Task-Equipment Matrix (TEMS) process for the pipeline integrity department.Overview: Review pipeline sa... Show more

 • Promoted

Data Collection Specialist

RDSolutions formerly RetailDataOmaha, NE, United States
Part-time

As the retail industry undergoes significant changes towards a more integrated shopping experience, informed retailers are thriving.At RDSolutions, we empower these retailers with essential consult... Show more

 • Promoted

Professional Coding Consultant - Remote Eligible

Eide BaillyOmaha, NE, United States
Remote
Full-time

OverviewLocation :All Locations in the United StatesWork Arrangement :Remote, In-office or HybridResponsibilitiesPerform coding compliance reviews primarily for professional services.Expertise in m... Show more

 • Promoted

Billing Research Specialist

Werner EnterprisesOmaha, NE, United States
Full-time

Billing Research SpecialistAre you a natural problem solver with an eye for detail and a knack for navigating complex systems? We're looking for a Billing Research Specialist to act as the final li... Show more

 • Promoted

Olson Research Labs/Rank DOQ

University of Nebraska Medical CenterOmaha, NE, United States
Full-time

Requisition DetailsGENERAL REQUISITION INFORMATIONEEO Statement:UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with ... Show more

 • Promoted

Assistant Manager 10515

Burger KingBlair, NE, United States
Full-time

Burger King Franchise Opportunity.We are a growing Burger King franchise with upward mobility.As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as we... Show more

 • Promoted

Client Biller

The Reserves NetworkOmaha, NE, United States
Full-time

Your New Organization:When you step into the role of a client biller, you unlock endless possibilities for yourself, our client, and the community they serve.Your previous data entry experience wil... Show more

 • Promoted

Patient Billing Rep II

Nebraska Methodist Health SystemOmaha, NE, United States
Full-time

Location:Methodist Corporate Office.Omaha, NE - Work Schedule:Mon - Fri, business hours.Responsible for billing, electronic claims submission, follow up and collections of patient accounts.Responsi... Show more

 • Promoted

Spontaneous applications

SESAMmBellevue, NE, United States
Full-time

SESAMm Spontaneous Applications.SESAMm is the French leader in Alternative Data and Artificial Intelligence solutions applied to asset management.Specialization: creation of innovative analytics an... Show more

 • Promoted

Billing Specialist

The Reserves NetworkOmaha, NE, United States
Full-time

Step into the dynamic role of Billing Specialist at an Omaha area organization and redefine financial excellence.Join a forward-thinking organization that values your expertise.As a Billing Special... Show more

 • Promoted

Work From Home

Remote JobsMissouri Valley, IA
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

County Meter Reader

Meter ReaderMissouri Valley, IA
Full-time

Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters... Show more

 • Promoted

Contract Execution Specialist Lv3

Omni InclusiveBlair, NE, United States
Full-time

The North America Senior Buyer Engineering, Procurement & Construction Management will handle cross regional sourcing activities and will actively contribute to the build and execution plans of the... Show more

 • Promoted

Clinical Product Specialist, Nebraska

Owens & MinorOmaha, NE, United States
Full-time

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and resear... Show more

 • Promoted

Remote Product Tester - Flexible Studies

BuzzTestersMissouri Valley, IA
Remote
Full-time

Earn up to $400/week, depending on the number and type of studies you complete.Share honest feedback on products and services from independent brands.Assignments include short online surveys (10–20... Show more

 • Promoted

Accounts Receivable Specialist

Richdale Apartments (Richdale Group)Omaha, NE, United States
Full-time

Accounts Receivable Specialist.Richdale Apartments, a family-owned and operated company that has continued growth since 1918 is looking for an Accounts Receivable Specialist who wants to learn new ... Show more

 • Promoted

Retail Associate

SpartanNashBlair, NE, United States
Full-time

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life.A distributor, wholesaler and retailer with a g... Show more