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Early Start Family Resource Network Family Support Specialist
Early Start Family Resource Network Family Support SpecialistInland Regional Center • San Bernardino, CA, USA
Early Start Family Resource Network Family Support Specialist

Early Start Family Resource Network Family Support Specialist

Inland Regional Center • San Bernardino, CA, USA
30+ days ago
Job type
  • Part-time
Job description

SUMMARY : Under direct supervision of the Early Start Family Resource Network (ESFRN) / Family Empowerment Center (FEC) Manager, provide parent-to-parent support, information, and resources to families and individuals receiving special education services. Responsible for referral input and completion; attending outreach events, trainings and providing presentations; may facilitate parent trainings and group activities. Some travel may be necessary. Has no supervisory responsibility. This is a part-time position working 30 hours per week.

HOURLY RANGE : SIGN-ON BONUS!

  • $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing.
  • $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing.
  • Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name.
  • This incentive is only available for new employees. Rehires are not eligible for the sign-on bonuses.

GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS :

  • To view our benefits package and employee perks, please click
  • ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Provide support, information and resources to families who have children and individuals receiving, or attempting to receive special education services, and maintain timely follow up contact.
  • Assist families and individuals with navigating the special education system and alternative community service options by identifying areas of need and problem solving.
  • Support families and individuals to improve communication and empowerment skills to increase the effectiveness of professional partnerships and collaboration.
  • Complete referral forms for all requests and accurately enter and update information into database in a timely manner.
  • Ensure confidentiality of all family and individual client information.
  • Demonstrate sensitivity to working with culturally, economically and / or socially diverse populations.
  • Develop / facilitate parent trainings, activities, and support groups either virtually or in-person.
  • Assist with outreach and child find activities by attending resource fairs and other community events.
  • Serve as liaison to community partners and education agencies by attending community advisory meetings.
  • Maintain open lines of communication with community and professionals and assist families and individuals to resolve conflict at the lowest level possible.
  • Provide presentations to community partners by sharing lived experiences and information regarding services and activities provided by the ESFRN.
  • Attend staff meetings and professional development trainings.
  • Seek to maintain current and relevant knowledge base.
  • Use office equipment appropriately and keep it in good repair. Keep work area neat and orderly. Observe all safety rules.
  • Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team.
  • Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments.
  • Maintain good attendance and punctuality.
  • Good verbal and written communication skills.
  • Keep manager informed of pending work, work in progress and problems encountered.
  • Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules, and requirements.
  • Comply with and ensure program compliance with agency’s Personnel Policies and Procedures.
  • Assure that consumers’ rights and dignity are maintained in the provision of services.
  • Perform different or additional work as assigned.
  • MINIMUM POSITION REQUIREMENTS :

  • High school diploma or equivalent required.
  • Parent or family member of a child with special needs, who has received special education services is preferred.
  • One year of experience is preferred in childhood development, navigating community services, working or volunteering in a community setting and experience in working in a collaborative fashion with a diverse group of parents, families and professionals.
  • Extensive knowledge of the special education system and dispute resolution options.
  • Knowledge of the developmental disability system and related services.
  • Proficient knowledge of Microsoft Office products and ability to type accurately.
  • Must be self-motivated and able to work independently.
  • Ability to establish and maintain effective working relationships with others.
  • Good verbal and written communication skills.
  • Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation. Must have and maintain a safe driving record.
  • Bilingual preferred.
  • We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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