Title: Inside Sales/ Customer Service Location: Lorton, VA Salary: $50,000-$53,000 DOE (plus quarterly incentives) Schedule: M-F About the Role This is a full-time, on-site position based in Lorton, VA. Youll play a key role in driving inside sales growth and delivering an outstanding customer experience- specializing in a commercial based market- mainly fiberglass insulation and FRP paneling. Were looking for someone who is strategic yet hands-on, a problem solver who thrives in a fast-paced environment, enjoys building relationships, and isnt afraid to roll up their sleeves when the team needs an extra hand. What Youll Do Grow profitable sales within assigned markets and accounts. Proactively identify new business opportunities and cultivate relationships with new customers and projects. Provide accurate quotes and pricing, and follow up consistently to close opportunities. Develop deep product knowledge in categories like insulation, FRP paneling, and fluid sealing. Partner with branch leaders and managers to align your efforts with performance goals and growth targets. Deliver consistent, proactive customer service — owning the process from first contact through order fulfillment. Meet with customers and work alongside your team to build lasting, profitable relationships. Collaborate with warehouse operations and assist with inventory management when needed. Support day-to-day branch operations with a can-do attitude and a focus on teamwork. What You Bring Proven success in inside sales, operations, or customer-focused roles — preferably in industrial distribution or B2B sales. A track record of lead generation, follow‑through, and consistent performance. Exceptional communication and relationship‑building skills- you know how to listen, not just talk. A strong sense of ownership and accountability, with a focus on continuous improvement. A team-oriented mindset -willing to help others, share knowledge, and celebrate wins together. Experience with industrial materials or technical products (insulation, FRP, heat trace, etc.) is a plus- but a passion for learning goes just as far. Why Youll Love Working Here Employee-owned company - your work contributes directly to collective success. A culture that values integrity, teamwork, and humility. Meaningful work where you can see your impact every day. Competitive compensation, benefits, and opportunities for growth and advancement. Real autonomy and trust - we give you the tools and freedom to succeed. Ready to Grow With Us? If youre driven by curiosity, motivated to grow your career, and want to be part of a team that wins together , wed love to connect. Apply today and take the first step toward building your future with an employee‑owned company that values initiative, partnership, and purpose.
Inside Sales / Customer Support • Virginia, United States
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