GSI Account Director - Remote, USA

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We’re looking for a high-impact leader to drive strategic partnerships with a focused portfolio of Global System Integrators (GSIs) and Tier 1 Managed Service Providers (MSPs). The primary mission: to develop, scale, and accelerate service-led solutions built on TeamViewer technology across global markets. While domain expertise in remote connectivity, IT support, or the digital workplace is a strong advantage, what’s essential is a track record of success within GSI and Tier 1 MSP ecosystems—and the executive presence to drive joint go-to-market outcomes. Strategic Partner Leadership Own executive relationships with key GSI and MSP stakeholders across global and regional teams Develop multi-year joint business plans and lead strategic alignment sessions Act as a trusted advisor to partners, helping shape service offerings and investment decisions Represent TeamViewer at partner-facing events and global governance reviews Go-to-Market & Revenue Ownership Achieve and exceed revenue quotas (Sell To and Sell Through) Drive partner-led revenue growth through co-selling and service-led engagement Collaborate on demand generation, sales enablement, and solution evangelism Manage partner QBRs, performance reviews, and pipeline accountability Align internal cross-functional teams (sales, marketing, technical) to support partner execution Onboard new partners into the TeamUp MSP Program through execution of MSP partner agreements and programmatic activation. Solution Innovation & Service Development Identify new service opportunities aligned to digital workplace modernization, remote work, and DEX Co-develop high-value managed services powered by TeamViewer’s platform Support value proposition development and commercial packaging for partner-led offerings Influence partner training, onboarding, and technical readiness Operational & Programmatic Excellence Maintain a dotted line into respective theatre channel functions. Build and maintain reporting dashboards on partner influence, pipeline, and revenue metrics Drive clarity and accountability across a matrixed internal environment Optimize partner performance through governance, operational cadence, and ROI-based planning Requirements 10+ years of experience in global partnerships, enterprise sales, or strategic alliances Proven background working directly with GSIs (e.g. DXC, Unisys, Kyndryl, TCS) or Tier 1 MSPs in a business development or partner ownership capacity Strong commercial acumen and executive presence, with the ability to influence senior stakeholders Experience developing joint solutions or services in a co-sell model Deep familiarity with IT service models and digital transformation trends; knowledge of digital workplace , DEX , or remote connectivity is a plus Excellent collaboration, storytelling, and negotiation skills Comfortable with international travel What we offer Work location is Remote, USA. Competitive compensation including stock-based options Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.