Product Manager - AI Platforms

Department : Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description :

As a Product Manager on the AI Engineering Team at Southwest Airlines, you'll be responsible for defining and supporting the development of innovative, sustainable solutions that deliver the right value to the right Customers at the right time. You'll play a key role in shaping the AI Platform roadmap by leveraging AWS technologies like SageMaker and Bedrock to support strategic initiatives such as Agentic AI and the rollout of SageMaker Unified Studio. Collaborating with AI Engineers, Data Scientists, Software Engineers, and cross-functional stakeholders, you'll identify customer needs, define the program vision, and translate insights into actionable features and Epics. You'll also help maintain a prioritized backlog for the AI Agile Release Train and ensure alignment across Teams. This role is ideal for a strategic thinker who thrives in a fast-paced environment and is passionate about building impactful AI solutions that are desirable, feasible, viable, and scalable across the product lifecycle.

Additional details

• This role allows for voluntary remote work for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs. This role may also require limited travel for business purposes.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

Knowledge, Skills and Abilities

Education

Experience

Managing requirements for large or complex software products

Licensing / Certification

Physical Abilities

Other Qualifications

Pay & Benefits

Benefits you'll love

Southwest Airlines is an Equal Opportunity Employer.

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