OPERATIONS & MGMT CONSULTANT MGR - SES - 79010568

Operations & Management Consultant Manager - SES

The Division of Real Estate (DRE) is responsible for the examination, licensing, and regulation of 500,000+ real estate and appraisal professionals. The Division provides administrative support to the Florida Real Estate Commission (FREC) and the Florida Real Estate Appraisal Board (FREAB). The Division's objectives are to protect the public through the effective licensure of new professionals, renewal of qualified license holders, and appropriate and timely regulation of the real estate industry. The Division's mission is to be a trusted resource to licensees and the public through improved customer service and education. This position is based at our downtown Orlando headquarters.

Collaborate directly with the Executive Director to prepare and brief board members on agenda items, financial matters, legislative updates, rulemaking activity, enforcement cases, application processing, and policy issues. Support the Executive Director in the supervision, evaluation, and development of board staff, including planning workflows, setting performance objectives, and conducting regular team reviews. Participate in hiring processes, performance reviews, and disciplinary actions for staff, providing guidance and leadership throughout. Coordinate implementation of updates to business processes to support efficiency and compliance.

Identify and resolve operational and procedural issues impacting board functions, ensuring alignment with departmental goals and compliance with statutory and regulatory requirements. Assist in developing policies and procedures related to board meetings and department programs, including analyzing proposed legislative or procedural changes and offering informed recommendations. Oversee and coordinate the preparation, execution, and follow-up of board meetings, ensuring that staff assignments are completed timely and accurately. Ensure timely dissemination of administrative agendas and materials to board members and stakeholders. Serve as a liaison for internal and external communications regarding board activities, maintaining strong relationships with stakeholders and ensuring transparency and responsiveness.

Proven leadership experience in regulatory, governmental, or board operations setting. Demonstrated ability to manage complex projects, lead teams, and implement policy changes. Strong understanding of Florida statutes and administrative procedures related to professional licensing and regulation. Exceptional written and verbal communication skills, with the ability to interact professionally with executive leadership, legal counsel, board members, and the public. Experience with agenda planning, meeting facilitation, and official records preparation is highly desirable.

At least 3 years of professional experience in a regulatory, government, legal, or board operations environment. Demonstrated experience in managing projects or programs.

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including : State of Florida retirement package : 3% employee contribution required. Nine annual paid holidays and one personal holiday. Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida. Ability to earn up to 104 hours of paid sick leave annually. The State of Florida offers health insurance coverage (i.e., individual and family coverage) to eligible employees. The State of Florida provides a $25,000 life insurance policy to eligible employees. Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc. Tax deferred medical and childcare reimbursement accounts are available. Tuition waiver program to attend an approved State of Florida College or University.