Teller - Kapiolani Branch

Job Description

Job Description

Engaged. Energetic. Enthusiastic.

These are just a few words that describe Central Pacific Bank's Tellers.

Tellers at Central Pacific Bank believe customer service begins with exceeding (not simply meeting) customer expectations. You are the face of our company to many customers and non-customers alike. Processing routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch are key performances of your position. Helping customers meet their financial goals by information them of products and services to meet their individual needs is your passion.

We're looking for people, like you, who want more than just a job - people who want to make a difference in the communities where we live and work.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Cash Handling & Customer Service

• Provides an Exceptional Customer Experience
• Delivers personalized customer service and consistently look for ways to “WOW” customers
• Tackles a variety of financial transactions ranging from check cashing & cash deposits to loan payments to counting currency and coin accurately.
• Maintains accurate records of each customer in accordance with the bank’s policies and procedures
• Answers customer questions with a can-do attitude, no matter how complex or technical
• Complies with all security procedures and bank regulations that apply to your position
• Maintains working knowledge of our policies and procedures that apply to your position.
• Safeguards assigned, branch and customer cash according to Security Procedures

Deposit Product Referrals

Minimum Qualifications :

Education :

Teller I Requirements :

Teller II Requirements :

Physical Requirements & Working Conditions :

We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.