Senior Event Manager

TEAM:OperationsFLSA STATUS:Exempt

ABOUT US

Just Right! was created in 2011 with the vision of bringing a unique, boutique outlook to the fast-paced world of destination management. We believe that our clients come first, always. By traveling with them wherever their events take them, we become true partners…invaluable extensions of their team who understand and respect their goals and company culture just as much as they do. We value collaboration, partnership, excellence, and balance—building meaningful relationships, delivering exceptional experiences, and supporting our team's well-being in everything we do.

EQUAL OPPORTUNITY COMMITMENT

Just Right! is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

JOB SUMMARY

Senior Event Managers lead the planning and execution of complex, high-profile events from the initial concept through on-site delivery. This role oversees all event logistics, manages vendor and client relationships, mentors junior team members, and collaborates with other internal teams to ensure seamless event planning. A strong leader and problem-solver, the Senior Event Manager plays a key role in upholding operational excellence and delivering exceptional client experiences. Tier I status indicates the team member is new to the role and/or the company and requires role-specific training and guided oversight. Team members at this tier may still be actively learning procedures and/or developing stronger skillsets to manage larger-scale events and supervise others.

JOB RESPONSIBILITIES

• Plans and executes events, ensuring they align with client expectations and company standards.
• Manages events on-site, competently directing all staff and vendors throughout the event's duration.
• Handles post-event invoicing, reconciling all billing; provides requested information to Accounting.
• Assists with creating proposals and transportation manifests when needed.
• Conducts or participates in site inspections to facilitate sales and planning processes.
• Cultivates and maintains ongoing communication with clients, engaging in active listening to fully understand and sell/up-sell to their needs.
• Fosters strong relationships with clients, ensuring a high level of satisfaction and repeat business.
• Monitors industry trends and innovative event solutions to enhance client experiences.
• Maintains a complete understanding of JRDM's pricing and service offerings.
• Demonstrates the ability to carry on a professional, productive conversation with prospective clients, business owners, and decision-makers.
• Assists with onboarding, training, and mentoring new team members.
• Attends company staff meetings, networking functions, and client meetings as needed.

JOB SPECIFICATIONS

• Bachelor's degree in Business, Meeting/Event Planning, or a related field.
• 5+ years of event management experience with a proven track record of successfully executed events of all scopes and sizes.
• CMP or similar designation (or in the process of acquiring it) strongly preferred.
• Exceptional written and verbal communication skills.
• Intermediate-to-advanced computing skills.
• Ability to work well under pressure and handle high-stress situations.
• Excellent organizational skills.
• Outstanding people skills; ability to work with a variety of personality types.
• Highly motivated self-starter; comfortable working independently.
• Willingness to travel and work in a diverse team of professionals.
• Fast learner who can quickly develop an in-depth knowledge of company's products and services.
• Ability to work reliably from home, to include a personal computer or laptop, cell phone, and other standard office equipment.

WORKING CONDITIONS

• This is a remote position; the majority of work will be performed at home. Some work may be done on-site or in a workspace leased by the company for this purpose.
• The physical work environment for this role may require the employee to work both inside and outside with the potential for exposure to heat, cold, rain, and humidity in the course of performing site inspections, attending client meetings, and similar sales-related appointments.
• Employee may be required to lift up to 20 pounds in the course of performing this role.
• Employee may work on weekends and/or nights as a part of the job.
• This role may require driving locally in the employee's personal vehicle and the employee must maintain up-to-date licensure and registration.

COMPENSATION DETAILS

• A comprehensive benefits package to include:
  • Generous Flex Time policy with a focus on maintaining a healthy work-life balance.
  • A fun, supportive, and encouraging work environment.
  • A full range of Health benefits available with up to 100% Employer contribution.
  • Basic Dental benefits paid 100% by the Company.
  • Basic Vision benefits paid 100% by the Company.
  • $25,000 Life Insurance paid 100% by the Company.
  • 401(k) with 4% company match up to 100% of Employee's contribution after one year of employment and 1,200 hours worked.
  • Additional supplemental benefits available at employee cost.
  • Potential for profit sharing and other financial bonuses issued at the Company's discretion (not guaranteed.)

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