Facilities Manager

Facilities Manager

The Facilities Manager performs various corrective and preventive maintenance duties necessary to maintain and enhance Crawford Hoying's properties. Duties include, but are not limited to, HVAC, plumbing, electrical, carpentry, and grounds maintenance. In addition, the Facilities Manager will provide leadership and instruction to the Service Technicians. As the basis for leadership and management, the Facilities Manager shall implement the 7 Core Values that Crawford Hoying has established to maintain its desired culture.

Train, lead, and mentor Service Technicians by teaching, coaching, leading by example, and exemplifying the 7 Core Values established by Crawford Hoying

Inspect the physical property sites, identifying all areas in need of immediate or future repairs and maintenance, and provide an inspection report to the Assistant Vice President of Property Management

Prioritize, complete, or delegate maintenance work and maintenance service requests, including but not limited to carpentry, plumbing, painting, electrical, HVAC, masonry, and other general maintenance in accordance with company standards and local city, state, and federal building codes when applicable

Maintain the on-call schedule for Service Technicians for all evening, weekend, and holiday work; ensure that on-call service requests are answered and completed; track the status of on-call work orders

Negotiate contracts with vendors and contractors and schedule work

Inspect vendor / contractor work to ensure quality, completeness, and compliance with company standards

Perform other duties as assigned

The 7 Core Values that Crawford Hoying has established to maintain its desired culture

Leadership and accountability

Responsibility and sound judgment when working with limited direct oversight

Flexibility and effectiveness in managing personnel

Service request resolution within 24 hours

Service request quality

Customer service feedback

Strategic approach to problem-solving and troubleshooting

5-7 years of property maintenance experience

3-5 years of personnel management experience

Advanced maintenance skills related to painting, carpentry, electrical, HVAC, plumbing, pool maintenance, and emergency / security systems

Effective oral and written communication skills

Ability to give clear direction and respond to inquiries

Understanding of accounting principles and budget process

Project management skills, including planning, organizing, and coordinating tasks Negotiation and conflict resolution skills

Knowledge of first-aid and safety procedures

Computer proficiency

High school diploma or equivalent, supplemented by specialized courses in HVAC, plumbing, electrical, and carpentry

Valid driver's license

The Facilities Manager interfaces with external and internal customers, residents, and vendors on a regular basis. Hours are typically 7 : 30 am to 4 : 30 pm. The Facilities Manager is not regularly scheduled for on-call but must be flexible and readily available, depending on the needs of the property.

The Facilities Manager reports to the Vice President of Commercial Property Management and supports the management efforts of the Community Manager. The Facilities Manager oversees a team of Service Technicians.

The Facilities Manager's physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position. This position frequently requires standing, walking, sitting, reaching with hands and arms, stooping, kneeling, crouching, or crawling. This position may require lifting and / or moving up to 50 pounds and operating power tools. The Facilities Manager must be able to drive during the course of work.