Dispatcher I

Job Title : Dispatch Center Operator

Spokane Airport

$22.59 - $28.52 Hourly

Spokane, WA

Full-time

Job Number : 2025-0032

Purpose

To provide a single access point for emergency personnel, airport administration and the general public to obtain information and report incidents to initiate public safety responses.

Major Responsibilities

• Answer and prioritize responses to airport 911, aircraft emergency, paging calls and information calls.
• Dispatch Police, Fire, Medical, and Operations to calls for assistance, and transfer other calls to appropriate department or agency
• Serve as communication coordinator during Police, Fire, EMS, and Operations incidents
• Monitor pagers and radios and announce information related to emergency incidents
• Provide telephone answering support to Airport Administration
• Provide non-law enforcement services including processing lost and found items, issuing or retrieving badges and keys, fingerprinting, etc.
• Assist Airport users with paging services, flight information and related services
• Act as after-hours point of contact for vendors, deliveries, etc.
• Prepare reports and maintain activity records in physical and electronic filing systems
• Monitor CCTV cameras, TSA alarms, CCAS alarms and building fire alarms
• Work shifts encompassing a 24-hour day, seven-day week; inclusive of odd hours, days, evenings, nights, weekends and holidays
• Perform other duties as assigned

Qualifications

Education / Experience :

Knowledge / Skills :

Physical Requirements :

Security / Safety :

Supplemental Information

WORKING CONTACTS WITH OTHERS (INTERNAL AND EXTERNAL) :

WORKING CONDITIONS, TRAVEL, ENVIRONMENT AND POTENTIAL HAZARDS :

EQUIPMENT OPERATION REQUIRED :