Retail Store Visual Lead

Description

The Store Visual is responsible for designing and executing visually appealing, well-balanced store merchandise displays under the direction of Visual leadership. This position will remerchandise displays, signage, point-of-sale and other areas to maximize product sell-through, completing showroom recovery processes and managing incoming merchandise receipt and new product placement to ensure an exceptional store experience for every guest.

The Store Visual will coordinate, design and display all store merchandise to aid in generating and promoting the sale of furniture and accessories. This position is responsible for the maintenance and improvement of the store interior as well as audio/visual impact. The Store Visual is responsible for the in-store oversight and implementation of all merchandising strategies consistent with the Company’s goals of creating an enjoyable, easy shopping experience to ensure new and repeat business.

The Store Visual is accountable for implementing a visual merchandising strategy that aids in the achievement of the Company’s sales volume and financial objectives.

Primary Job Functions

This section describes the primary /essential responsibilities that this job performs.

1. Execute visually appealing and well-balanced store merchandising displays under the direction of Visual leadership; coordinate layout plans for furniture, lighting and accessories and transition seasonal products.

2. Remerchandise displays, signage, point-of-sale and select areas regularly to maximize product sellthrough. Execute floor moves or any other necessary changes consistent with the layout plan and product focus; communicate regularly with Visual management on items that have sold.

3. Complete the store recovery processes throughout the day. Maintain store interior and exterior appearance with the assistance of the warehouse and housekeeping associates. Initiate repair and maintenance of store lighting, fixtures, paint, flooring, etc. in conjunction with store management.

4. Check in and unpackage accessory merchandise and other product shipments in collaboration with the warehouse associate; coordinate product tagging, felt-dotting and showroom placement; participate in the bi-annual inventory process.

5. Adhere to all visual merchandising standards and bulletins provided by Visual leadership. Ensure audio/visual items such as store music, sign height, etc., is in compliance with the standards; communicate standards to store associates and involve associates in the visual maintenance of the store.

6. Develop high levels of knowledge on all Company products, promotions and store functions; keep upto-date on fashion styles and trends.

7. Mentor store staff on merchandising basics. Involve the staff in the visual maintenance of the store and assist in communicating the Company’s visual merchandising standards.

8. Coordinate with the store manager regarding regular tasks & duties, visual needs, incoming product, point of sale materials, etc.

9. Demonstrate the Company’s Core and Growth Values in the performance of all job functions.

Secondary Job Functions

This section describes the secondary responsibilities that this job performs.

1. Coach and train new and existing visual team members within the market, as directed.

2. Assist in new store openings as needed.

3. Submit orders for tools and supplies as needed.

4. Learn the furniture retail industry as a whole to establish a strong understanding of the Company’s products and their positioning in the marketplace, as well as the processes and procedures in how the business is operated.

5. Maintain reliable attendance.

6. Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.

7. Complete other assignments and special projects as requested.

Job Qualifications

Education:

• Associate Degree in Interior Design, Merchandising or related field, or equivalent work experience, Required

Experience:

• 2 years’ experience in retail store visual merchandising, preferably in home furnishings, Required

Licenses or

Certifications

• None

Knowledge, Skills and Abilities

• Knowledge of interior design

• Knowledge of visual merchandising and space planning

• Knowledge of fashion styles and trends

• Exceptional customer service and relationship building skills

• Excellent interpersonal skills

• Excellent verbal and written communication skills

• Strong attention to detail

• Effective time management and organizational skills

• Work independently as well as in a team environment

• Analytical and problem solving skills

• Maintain confidentiality

• Working knowledge of Continuous Improvement

• Handle multiple projects simultaneously within established time constraints

• Proficient computer skills, including experience with Microsoft Office Suite, internet

• Perform under strong demands in a fast-paced environment

• Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect

• Display empathy, understanding and patience with employees and external customers

• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

Schedule Expectations

1. Occasional Domestic Travel

2. Flexible and willing to work extended hours when necessary.

Job Competencies

1. Ethics and values

2. Integrity and trust

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