Bilingual Care Coordinator - Remote, must reside in McAllen TX (163543)
A-Line Staffing Solutions LLCMcAllen, TX, US15 hours ago
Job type
- Temporary
- Remote
Job descriptionConduct outbound outreach calls to members to provide education, address care plan next steps, and connect members to health plan and community resources. Answer inbound calls from members and providers and serve as a frontline support representative for questions, scheduling needs, or care-related concerns. Assist members in navigating benefits, referrals, and resource access supporting Social Determinants of Health (SDOH) needs. Support onboarding activities including sending welcome letters, program materials, and educational resources. Maintain accurate documentation of non-clinical member records in accordance with state and regulatory standards. Provide ongoing support during transitions of care and education to caregivers and members. Participate in daily team huddles, weekly meetings, and monthly / bi-monthly 1 : 1s. Perform additional administrative duties as assigned and comply with all policies and standards. Must reside in McAllen, Texas Bilingual (Spanish / English) – Required 1–2 years of related experience in health insurance, care coordination, medical office, or similar healthcare support High School diploma or GED Experience with Microsoft Office Ability to multitask in a fast-paced, changing environment Strong communication and problem-solving skills Comfortable with heavy phone-based work (inbound and outbound calls) Knowledge of community resources and benefits programs Experience supporting transitions of care or patient education Remote work environment with structured training Team-focused atmosphere with coaching and development Opportunity for long-term career growth based on performance & business needs
Bilingual Care Coordinator – Remote
- MUST RESIDE IN MCALLEN, TX
- MUST BE BILLINUGAL (SPANISH)
- PREVIOUS HEALTHCARE EXPERIENCE REQUIRED
Pay : $17 / hr
Schedule : Monday–Friday, 8 : 00am–5 : 00pm (OT based on business needs)
Contract Length : 6-month contract with potential to extend or convert to FTE
Training : Attendance required for first 90 days (no PTO permitted during core training)
About the Role
The Bilingual Care Coordinator supports administrative care management activities, providing outreach and assistance to members, caregivers, and providers to ensure quality service and resource access. This role handles inbound and outbound calls, scheduling, documentation, and coordination of care-related support. This is a fully remote position; however, all applicants must currently live in McAllen, TX .
Key Responsibilities
Required Qualifications
Preferred Skills
What to Expect
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Care Coordinator Bilingual • McAllen, TX, US
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