Maintenance Supervisor (54609)

Overview

Join to apply for the Maintenance Supervisor (54609) role at B.HOM Student Living

JOB TITLE : Maintenance Supervisor

REPORTS TO : General Manager

DIRECT REPORTS : No

Who We Are

B.HOM Student Living is a division of BH Management Services (BH), one of the nation's largest multifamily owners and operators. Established in 2020 to deliver specialized management services for student housing, B.HOM manages 30,000+ beds at 34 schools across the United States.

Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Powered by innovation and a can-do attitude, the team at BH and B.HOM strive to create a smarter way to live, invest, manage, and grow.

We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of how far we've come and are ready to tackle what's next. Come join us!

Role Overview

We value new talent! Join us and receive a $500 signing bonus after 90 days of employment!

As the Maintenance Supervisor, you'll perform a wide variety of maintenance, supervisory, and administrative tasks. The Maintenance Supervisor is responsible for the pleasing appearance and the proper physical operation of the property. The role supervises two or more staff as part of the Service Team. It is a "working supervisor" position, involving direct maintenance or repair work across buildings, grounds, and systems (mechanical, plumbing, HVAC, electrical, and electronic). The Maintenance Supervisor builds a positive work environment, collaborates with staff, vendors, residents, and management, delivers customer service, and participates on the community management team. In a residential setting, strong communication and customer service skills are essential.

Key Responsibilities

• Oversee work of all vendors contracted to service the facility; develop positive relationships with vendors in the best interest of the property and residents.
• Select, train, supervise, and evaluate Maintenance Technicians, Groundskeeper, Work Study Student Residents, and Housekeeper (position availability varies by property).
• Develop specifications for work in consultation with the GM; review and disseminate specifications from the corporate office to vendors.
• Review vendor bids, consider cost, prior experience, references, and quality timelines to assign work.
• Negotiate with vendors for better pricing or revised schedules when appropriate; document changes in writing with vendor and GM signatures.
• Review on-site vendor work, inspect completed work against specifications and standards, and escalate issues as needed.
• Review and manage vendor contracts for value and quality; discuss recommendations with the GM and implement as appropriate.
• Manage facilities-related budget areas and service request workflow to ensure smooth property operations.
• Collaborate with the GM to establish timely, detailed procedures for receiving service requests from office staff.
• Assign work to staff and self; ensure office staff have information and tools to respond to residents, especially if repairs are delayed.
• Document daily work completed in the management / accounting system; assess staff performance and resident feedback.
• Discuss with the GM budget-related facilities matters and purchasing authority for the Maintenance Supervisor; ensure compliance with budgeted levels.
• Plan and execute Turn processes in late winter; obtain bids, select vendors, and coordinate Turn activities with corporate standards.
• Maintain ongoing communication with vendors and staff during Turn; train and involve maintenance, grounds, housekeeping, and student staff as appropriate.
• Evaluate Turn outcomes with the GM and document lessons learned for future planning.
• Maintain high productivity through reliable attendance and report any attendance or disciplinary issues to the supervisor.
• Other duties as assigned

You Have (Qualifications)

Physical Requirements / Environment

Additional Details

Seniority level : Mid-Senior level

Employment type : Full-time

Location : Onsite

Work Schedule : Monday-Friday (schedule may vary); some overtime and on-call requirements may apply

Equal Opportunity

At BH / B.HOM, we are an Equal Employment Opportunity Employer committed to fostering a diverse, inclusive workplace. Our posted compensation reflects talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.

J-18808-Ljbffr