HVAC Supervisor

Location : Santa Clara, CA

Job Title : HVAC Service Supervisor

Ready to take your HVAC career to the next level by leading a high-performing team? Join us, a growing HVAC company committed to technical excellence and outstanding customer service! We are looking for a knowledgeable and detail-oriented leader who can manage a successful service department and drive significant sales growth.

In your role as an HVAC Service Supervisor, you will lead a team of residential technicians, overseeing service operations, ensuring high-quality work, and personally driving our company's success by converting high-value service opportunities into profitable sales.

Responsibilities and Expectations

• Lead, mentor, and manage a team of Residential HVAC Service Technicians, ensuring accountability for quality and performance.
• Utilize advanced technical knowledge to provide on-site support, troubleshooting guidance, and technical training to the team.
• Actively drive sales growth by developing and implementing strategies to convert service calls into profitable sales and replacement opportunities.
• Manage daily service operations, including scheduling, dispatching, and ensuring maximum efficiency using ServiceTitan .
• Establish customer rapport and lead by example in educating homeowners, presenting options, and closing high-value sales.
• Maintain open communication with technicians, management, and customers, handling escalated service or sales issues with professionalism.
• Ensure all work complies with local codes, regulations, and safety standards.
• Participate in HVAC manufacturer training and internal support sessions to stay current on technology and best practices.
• Complete administrative and performance paperwork accurately and promptly.

Requirements

What Can We Do for You?

The compensation for this position is expected to range between $100,000 - $120,000 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.