Health Systems Specialist (Associate Group Practice Manager)

Health Systems Specialist

The VA Greater Los Angeles Healthcare System is recruiting for two (2) Health Systems Specialists. This position reports to the Ambulatory Care Operations Director (ACOD) / Group Practice Manager (GPM). The primary purpose of the position is to provide assistance and support to the ACOD / GPM and to all ambulatory care services in the facility and related Community Based Outpatient Clinics (CBOCs) as it relates to access to care as applicable.

Major duties include, but are not limited to the following :

• Provides access related consultative services, working in collaboration with facility Service Lines, to review and develop guidance and policies that will facilitate standardized processes within the facility and applicable CBOCs.
• Review and provide input on regulations and policies for local interpretation, utilizing local group practice management and communication strategies.
• Works as part of an inhouse team to ensure a wide range of local factors are considered in the application of national policies and procedures.
• May be called upon to collaborate with staff from other facilities and to work on higher level project groups to review and make recommendations for facility and / or VISN level policies, procedures, systems, requirements, documents, and business or access analysis initiatives.
• Reviews and evaluates assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposal through local GPM group and supervisor.
• Reports to supervisor and access leadership in the facility, as assigned.
• Incorporates best practices to help improve patient access to care and that standards are met within assigned services.

Work Schedule : Monday through Friday, 8 : 00 am to 4 : 30 pm

Position Description Title / PD# : Health Systems Specialist (Associate Group Practice Manager) / PD99865S

Requirements Conditions of Employment :

Qualifications :

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10 / 31 / 2025.

Time-In-Grade Requirement :

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

You may qualify based on your experience and / or education as described below :

Health System Administration Series, 0671 Individual Occupational Requirements (IOR) :

Undergraduate and Graduate Education : Major study hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR, Specialized Experience : Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field.

OR, Special Provision for In service Placement : Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan.

In addition to meeting the TIG and IOR you must also meet :

GS-12 Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to :

You will be rated on the following Competencies for this position :

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements : The work requires some physical exertion, such as periods of standing when teaching; some walking, bending, crouching, stooping, stretching, or similar activities when visiting work sites; and some moderate lifting and carrying. At other times the work is sedentary, requiring the use of a computer.

Disclosure : This position is currently included in an OPM classification consistency review, which may result in an adjustment to the grade level.