Supervisor, CSC Dispatch - OnsiteBaylor University Medical Center • Dallas, TX, US
Supervisor, CSC Dispatch - Onsite
Baylor University Medical Center • Dallas, TX, US
30+ days ago
Job type
- Full-time
Job descriptionWe serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Eligibility on day 1 for all benefits Dollar-for-dollar 401(k) match, up to 5% Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more Immediate access to time off benefits Oversees daily department operations, including workload flow, delegating tasks, and managing employee issues. Supervise time and attendance issues. Serves as a liaison with other departmental and vendor contacts. Partners on employment conclusions, including hiring, firing, and disciplinary actions. Provide input and feedback on performance reviews. Monitors dashboards / reports to ensure Specialists are all available / ready. Responds timely to all email correspondences from internal and external departments. Completes weekly statistical reports and daily collection reports as needed. Reviews and monitors Quality Review scores for staff. Handles and resolves escalated and overflow calls. Ensures internal departmental metrics are met and maintained. Associate's degree preferred. Able to make tactical conclusions about allocating and directing supervised employees' work using established guidelines, policies, and procedures. Able to make effective hiring and termination recommendations. Able to train, and evaluate performance of supervised staff. General computer skills include Microsoft Office, information security, scheduling, payroll systems, electronic medical documentation, and email. Ability to multi-task in fast paced environment. Telephonic communication skills Written and verbal communication skills. Basic computer skills (Outlook, Word, Excel). Must be able to follow accounts through to completion. Conflict resolution skills EDUCATION - H.S. Diploma / GED Equivalent EXPERIENCE - 2 Years of Experience CERTIFICATION / LICENSE / REGISTRATION - 911 Certification (911CERT) : Obtain within 6 months of date of hire.
Supv Csc Dispatch
Work Hours : Tuesday to Saturday, 1 : 00 PM to 9 : 30 PM
- This position requires full-time onsite work.
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are :
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include :
At Baylor Scott & White Health, your well-being is our top priority.
Note : Benefits may vary based on position type and / or level.
Job Summary
The Supv CSC Dispatch oversees daily operations of the customer service center, including hiring and disciplinary actions. Monitors call volumes, productivity, and Quality Reviews. Handles escalated and overflow calls as needed.
Essential Functions of the Role
Key Success Factors
Qualifications
Create a job alert for this search
Dispatch Supervisor • Dallas, TX, US
Related jobs
Earn at least $1865 driving with Uber when you complete your first 164 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more Earn at least $1865 driving with Uber when you complete your first 164 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more 
Full-time, Monday – Friday, Day Schedule.Health Insurance (employer pays 100% of employee’s premium).Dental Insurance (employer pays 100% of employee’s premium).Paid training for ...Show more
A company is looking for a Weekend Supervisor for the Pharmacy Contact Center.Key Responsibilities Provide day-to-day supervision and support for pharmacy contact center representatives Collabor...Show more
Job Title : Electrical Superintendent.We are seeking a highly experienced and motivated.The ideal candidate will have extensive knowledge of electrical systems, strong leadership abilities, and a co...Show more
At Catco, we're not just building parts - we're building energy resilience.As a top-tier manufacturing company, our mission is to empower people through high-quality products and world-class fabric...Show more
Get in touch with a Weatherby consultant today to learn more about this and other opportunities available now.Open ICU coverage no procedures required.
Paid malpractice insurance; pre-paid travel...Show more Earn at least $1865 driving with Uber when you complete your first 164 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more A company is looking for a CareIQ Coordinating Supervisor to oversee operations and staff related to healthcare service coordination.
Key Responsibilities Direct day-to-day operations and ensure q...Show more 
Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications.
In addition to your pay, Tar...Show more
We are currently hiring a In House Temporary.Our ideal candidate will possess a passion for impacting lives and our community.
The Onsite Supervisor plays a critical and strategic role in delivering...Show more A company is looking for a Commercial Lines Team Leader for the Southeast Region.Key Responsibilities Provide guidance and support to Commercial Account Managers and assign daily tasks Train, co...Show more 
Get in touch with a Weatherby consultant today to learn more about this and other opportunities available now.Open ICU coverage no procedures required.
Paid malpractice insurance; pre-paid travel...Show more
US-TX-FORT WORTH | US-TX-FORT WORTH | US-TX-ARLINGTON.Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.
If your passion is managing and ...Show more
Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973.At Diversified Maintenance we believe that details matter, as do each of our employees and cu...Show more
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.This position is for EPES Transport, LLC, a division of Penske Logistics, based in Gree...Show more
Site Supervisor Surgical Center.Friday, Monday, Thursday, Tuesday, Wednesday.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide ...Show more Earn at least $1865 driving with Uber when you complete your first 164 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
Quick Earnings : Earn At Least $1865 For Your First 164 Trips, Guaranteed.
Uber • Rosser, TX, US
Full-time +1
Last updated: 7 days ago • Promoted
Flexible $ : Earn At Least $1865 For Your First 164 Trips, Guaranteed.
Uber • Rosser, TX, US
Full-time +1
Last updated: 7 days ago • Promoted
Low Voltage Technician
IPS • Kemp, TX, US
Full-time
Last updated: 2 hours ago • Promoted • New!
Pharmacy Contact Center Supervisor
VirtualVocations • Arlington, Texas, United States
Full-time
Last updated: 30+ days ago • Promoted
Electrical Superintendent
Unified Personnel • Rockwall, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Production Supervisor
Catco • Terrell, TX, United States
Full-time
Last updated: 7 days ago • Promoted
A Facility in Texas Is Seeking a Locums Hospitalist
HealthEcareers - Client • Ennis, TX, USA
Full-time
Last updated: 30+ days ago • Promoted
Fast Pay - Earn at least $1865 in your first 164 trips, guaranteed.
Uber • Rosser, TX, US
Full-time +1
Last updated: 7 days ago • Promoted
CareIQ Supervising Coordinator
VirtualVocations • Garland, Texas, United States
Full-time
Last updated: 2 days ago • Promoted
Operations Manager Intern (starting summer 2026) Regional Distribution Center - Midlothian, TX
Target • Midlothian, TX, US
Part-time
Last updated: 22 days ago • Promoted
IHT Onsite Supervisor
Staffmark Group • Cedar Hill, TX, United States
Full-time
Last updated: 8 days ago • Promoted
Southeast P&C Team Leader
VirtualVocations • Carrollton, Texas, United States
Full-time
Last updated: 2 days ago • Promoted
A Facility in Texas Is Seeking a Locums Hospitalist
Weatherby Healthcare • Ennis, US
Full-time
Last updated: 30+ days ago • Promoted
Site Supervisor
BrightSpring Health Services • Arlington, TX, United States
Full-time
Last updated: 30+ days ago • Promoted
Supervisor
Diversified Maintenance Systems, LLC • Plano, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Supervisor - Dedicated Operations (Sunday - Thursday 1pm - 10pm)
Penske Truck Leasing Co., L.p. • Coppell, Texas, US
Full-time
Last updated: 22 hours ago • Promoted • New!
Site Supervisor Surgical Center
Allied Universal • Carrollton, TX, United States
Full-time
Last updated: 6 hours ago • Promoted • New!
Earn At Least $1865 For Your First 164 Trips, Guaranteed.
Uber • Rosser, TX, US
Full-time +1
Last updated: 7 days ago • Promoted