Administrative Assistant

Job Description

Job Description

Administrative Assistant

Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas : operations, administrative, financial and physical.

Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees.

Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential.

Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team

Essential Duties and Responsibilities :

• Answer the phone and accurately transfer calls or take detailed messages
• Perform all levels of customer service with owners, guests and vendors including prospective resident needs, basic resident questions / concerns, parking information and community policies
• Ensuring the lobby area, front entrance, entryway and other common areas are clean and organized at all times
• Ability to address upset or distraught customers and determine their specific needs in order to communicate an effective solution or seek the appropriate team member for assistance
• Administrative office functions as determined by the company, including, but not limited to, identifying office supply needs and purchasing, office cleanliness, making copies, etc
• Ensure proper distribution of resident notices
• Accept and enter maintenance service requests from residents and employees, provide status updates and follow up with appropriate team members for assistance
• Other duties as assigned

Qualifications :

• A minimum of 1 to 2 years of customer service experience. Property Management experience preferred.
• Candidates must be detail oriented and hard working.
• Must be able to multitask and use a multiline telephone system
• Excellent interpersonal skills and a strong sense of professionalism
• Proficient with Microsoft Office Suite (Word, Excel, Teams, Outlook)
• Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude
• Must be able to work a flexible schedule, including weekends.

Physical Requirements :

• Must be capable of physically accessing all exterior and interior parts of the property and amenities.
• Must be able to push, pull, lift, carry or maneuver weights of up to 35lbs. independently and 75 lbs. with assistance.

Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare benefits including :

• Medical, Dental & Vision
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal / Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term
• Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching
• Company outings and events

Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.

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