Customer Service Representative

Customer Care Advocate | Leading Benefits & Claims Organization

We’re looking for a Customer Care Advocate to support members with questions about eligibility, benefits, and claims. If you have strong communication skills, enjoy problem-solving, and thrive in a service-focused environment, this is a great opportunity to join a team with long-term growth potential.

What You’ll Do :

• Answer member questions by phone, email, and in person
• Help members understand their benefits, eligibility, and claims
• Keep member records updated and enter clear system notes
• Process enrollments and handle outgoing mail and letters
• Create and follow up on requests for claims or eligibility changes
• Research and resolve complex member issues
• Send required notices and regulatory communications

What You Bring :

Top performers are detail-oriented, empathetic, strong team players, and committed to delivering clear, accurate support to every member.

📍 Location : Arvada, CO (Onsite)

💵 Pay : $20 – $22 / hour.

If you have an interest in the Customer Care Advocate , please apply now!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer / Veterans / Disabled

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