Customer Service Specialist - Remote
TradeJobsWorkForce95150 San Jose, CA, USRemote
Full-time
Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home ... Show more
Outlet Customer Service SpecialistGoodwill of Silicon Valley • San Jose, CA, US
Outlet Customer Service Specialist
Goodwill of Silicon Valley • San Jose, CA, US
30+ days ago
Salary
$18.45 hourly
Job type
- Full-time
Job description
Outlet Customer Service Specialist
Tully Store 203 - San Jose, CA 95122
Overview
Salary Range $18.45 - $18.45 Hourly Position Type Full Time Education Level Not Specified Travel Percentage None Category Retail
Description
Major Responsibilities:
- Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
- To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
- To assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns.
- To assist with picking/straightening up or arranging bins and housekeeping tasks (including restrooms) to ensure a neat, clean and safe working environment.
- To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
- To become familiar with and follow store policies and procedures as well as general company policies.
- To be aware of possible damage, theft or potential safety hazards, report observations immediately to the store manager.
- Follows and enforces all company procedures.
- Performs other duties as requested.
Qualifications
Requirements
- Knowledge of general arithmetic (adding/subtracting) is required
Preferred Qualifications
- Retail sales and/or cash handling experience strongly desired
- Basic ability to read and write in English
Equipment Used
- Ten-key or calculator, telephone, personal computer, printer, fax machine, cash register
- Pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress carts.
Aptitudes/skills/temperament
- Ability to maintain self-control and deal effectively with the public and work in cooperation with co-workers.
- Ability to tactfully explain decisions or present information clearly, as it pertains to store policies.
- Ability to perform arithmetic, and count money/change quickly and accurately.
- Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations.
- Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
- Ability to move hands and fingers quickly to count money/change and operate cash registers.
- Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
- Ability to understand and communicate clearly in English.
Working Conditions
- Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis
- Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform. Noise and vibrations are not significant; however, radios and televisions may be turned on
Emotional Effort
- Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity, with great emphasis on teamwork
Physical Requirements
- Fast work pace with constant standing and walking
- The job involves light physical work demands requiring lifting 30 lbs maximum with frequent lifting and/or carrying objects weighing up to 10lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.
- Normal or correct talking, hearing, and seeing abilities are sufficient to perform required tasks.
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Outlet Customer Service Specialist • San Jose, CA, US
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